• Leading and overseeing IT and support functions for a clients• Setting strategic direction, targets, financial planning• Seeking opportunities to improve, develop and enhance products and services• Formulating IT priorities, businesses analysis, and project management• Providing regular reporting on business and teams performance in line with business objectives• Providing training, coaching and mentoring• Communication with the investor and external partners• Searching new business opportunitiesBest success: Successful establishment of new product Bondster.com and placing this product on the market. Creating the system for this product and setting all processes for this product.

• Communication with other executive heads and managers • Supervising and coaching managers on a weekly basis• Using of open feedback mechanisms from the operation and sales team to improve processes• Translating the strategic goals into operational activities to achieve the required status• Managing and increasing the effectiveness and efficiency of support services • Chalk out and improving operational systems, processes and best practicesBest success: mapping, stabilisation and improving processes. Increase efficiency of all my departments. Automatizations of processes in the system and new functionality which help improve an efficiency of the company.

• Managing of IT projects• Business analysis and implementation• Communication and negotiation with all departments managers to find consensus with next steps• Sales processes (mapping, improving, setting, process diagrams)• Methodology (creating, improving)

• Management and development of new External sales channel • Motivation of a network of external partners in order to fulfill performance goals • Acquiring and contracting of new external partners • Training (product, sales skills)• Processes improvement and developmentBest success: establishment of special sales net of independent advisor with more than 200 mil mortgages and more than 30 mil cash loans per year.

• Management of sales support for retail banking• Motivation of a branch network in order to fulfill performance goals• Processes and system management• Training (product, sales skills) • Development of new front-end system for salesman• Development of processes and productsBest success: stabilization of branch network and setting of support for branch advisors

• Development of sales strategy • Managing of IT projects (accounts, mortgages) • Development of new front-end system for salesman• Development of processes and products Best success: cooperation on sales strategy, setting processes and front-end system for advisors and external partners during startup of new bank.

• Management and development of sales net and sales support (1300 advisors)• Developing of new products (mortgages) and sales processes.• Motivation of a network of external partners in order to fulfill performance goals • Acquiring and contracting of new external partnersBest success: cooperation on successful startup of new non-banking mortgage company with more than 1300 external partners and more than 300 mil mortgages per month.

• Selling cash loans, consumer loans and mortgages for the bank on the Czech market

• Acquisition of a new clients• Servicing of current clients