Filip (菲利普) Claessen Email & Phone Number

Brussels, Be

België

At Speechless Reconciliation, we create transformative opportunities for dialogue and healing, bringing together individuals from diverse backgrounds to foster understanding and reconciliation. As Senior Advancement Associate, I am dedicated to ensuring the sustainability and growth of our impactful programs, particularly the camps we organize.In my role, I focus on: 🔹 Securing Funding: Developing and implementing fundraising strategies to support our camps, enabling us to bring communities together for dialogue and healing. 🔹 Building Relationships: Engaging with donors, partners, and stakeholders to cultivate meaningful collaborations and long-term support. 🔹 Advocating for Impact: Showcasing the profound outcomes of our programs to inspire others to join our mission of reconciliation and peace-building. By connecting passionate individuals and organizations to our vision, I aim to ensure that Speechless Reconciliation continues to change lives and promote a more unified world. Let’s make a difference together! 🌟

Antwerp, Flemish Region, Belgium

At C9, we believe that the most accurate measure of your business's performance comes directly from the voice of your customers.We specialize in the automotive and mobility industry, offering a range of targeted services to drive success:- "Are You Happy" Calls: Assessing customer satisfaction in both sales and aftersales interactions. - Lost Lead Analysis: Understanding why a potential customer didn’t proceed with purchasing a vehicle. - Concierge Services: Providing seamless support, from initial inquiries through the entire ownership cycle of a vehicle. - Customer Contact Centre: Acting as an extension of your team to optimize workshop and aftersales operations, ensuring smooth and efficient service. - Business Consulting and Coaching: Identifying underperforming areas and transforming them into profitable segments. We are also proud partners of TÜV Nord, supporting the expansion of their automotive services in the Belgian and Luxembourg markets.My role involves selling and further developing these services across Europe, with a focus on mobility solutions and consulting. For complex or high-expertise projects, I take on the role of Senior Consultant to guarantee the highest-quality delivery and optimal results.

Brussels Area, Belgium

• Delivered strategic business improvement consulting and dealership audit execution for BMW B4-01 Region (French overseas territories), enhancing the BMW Premium Selection Used Car Management program. • Pioneered Used Car Consulting and Change Management Process for CFAO Group, Ile de la Réunion, driving significant organizational transformation in their used car department• Executed a comprehensive 360° analysis for Porsche Belgium, optimizing Business Management, Sales, After-Sales, Marketing, and CRM within the Belgian Porsche Retail Network. • Executed the rollout of VOLVO Cars Sweden's Lead Management and CRM systems, including international Train-The-Trainer sessions and hands-on training across South-Africa, Australia, France, and Sweden.