Filipe Goldbaum Email & Phone Number

United States

At Circet USA, as a Video Quality Auditor, I leverage expertise in LTE, 5G, & Wi-Fi technologies to optimize Sprint Mimo projects, reducing profit loss by 45%♦ Enhanced cost efficiency by 20% via Excel and Construction Management skills, managing vendor relationships effectively♦ Coordinated daily activities of 5+ vendors, ensuring adherence to quality, safety, and schedule standards♦ Elevated customer satisfaction by 20%, resolving 100+ issues quarterly with a 95% resolution rate♦ Streamlined remote auditing by 30%, identifying $500,000 in cost savings through data analytics tools♦ Instructed 4+ crews on ATT standards, utilizing Talonview for media management♦ Reduced errors by 30% through comprehensive audits on various builds and processing♦ Managed diverse carrier and project portfolios including ATT, TMO, Verizon, Sprint, and Samsung, encompassing small cell, mini macro, DAS, and macro deployments, among others.

Clearwater, Florida, United States

In my role as a Technical Customer Support Specialist at TeamViewer in Clearwater, FL, I handled various responsibilities with precision and dedication:♦ Provided comprehensive introductory information to new customers.♦ Ensured optimal customer satisfaction by addressing queries and concerns promptly.♦ Diligently troubleshooted technical issues related to software.♦ Managed and responded efficiently to the ticketing system.♦ Handled customers' licenses and financial information meticulously.♦ Demonstrated exceptional leadership by offering guidance and support to staff during conflicts and work-related challenges.♦ Employed effective communication skills to resolve customer inquiries effectively.♦ Maintained a high standard of service delivery, reflecting positively on the company's reputation.

King Of Prussia, Pennsylvania, United States

In my role as a Field Supervisor at SAC Wireless, spanning King of Prussia, PA, and Tampa, FL, I oversaw operations with a focus on efficiency and safety:♦ Developed operational policies and procedures to streamline workflows.♦ Conducted safety awareness sessions to ensure a secure working environment.♦ Implemented best practices to enhance operational efficiency.♦ Contributed to the development and management of the annual budget.♦ Monitored and managed project expenses within budget constraints.♦ Demonstrated exceptional leadership by offering guidance and support during conflicts and work-related issues.♦ Delegated work responsibilities and monitored daily employee attendance.♦ Oversaw performance evaluations and appraisals for office staff.♦ Assisted in processing employee payrolls and compensations.♦ Prepared work schedules regularly and maintained necessary documentation.♦ Evaluated field performance for quality assurance purposes.

Pennsylvania, United States

At PSF Wireless Inc. in Milford, P.A., during my tenure as Crew Leader/Foreman/Construction Manager, I oversaw diverse responsibilities and projects with meticulous attention to detail:♦ Managed full AT&T builds, ensuring adherence to all safety guidelines on job sites.♦ Developed schedules for construction crews, ensuring optimal staffing levels for project completion.♦ Demonstrated capability in managing multiple projects simultaneously without compromising quality control.♦ Recruited and supervised both full-time and temporary laborers for project contribution.♦ Oversaw multiple crews across UPNY and New England markets.♦ Addressed first PIM issues and upheld PIM hygiene standards.♦ Proficient in handling power plans, Argus Converter, Raycaps, DC12, DC6, and other equipment.♦ Held accountable for build planning and execution, ensuring project success.♦ Provided training to new tower hands to ensure operational efficiency.

New Jersey, United States

During my tenure as a Crew Leader/Foreman at RAI Wireless Inc. in Sewell, N.J., I managed various tasks and projects with precision and expertise:♦ Led full AT&T builds, ensuring comprehensive project completion.♦ Addressed first PIM issues and maintained PIM hygiene standards.♦ Installed Air 32 antennas for T-Mobile projects.♦ Participated in TIGER Team activities on AT&T TS projects for SAC Wireless.♦ Managed power plans, Argus Converter, Raycaps, DC12, and DC6 equipment effectively.♦ Took charge of build planning and execution, ensuring project success.♦ Provided training and guidance to new tower hands to uphold operational standards.♦ Conducted sweeps and fiber testing to ensure network quality.♦ Utilized RET Controller for efficient project management.♦ Conducted VQA's (Video Quality Audits) and facilitated project close-outs seamlessly.

Hawthorne, New Jersey, United States

During my tenure as a Crew Leader/Foreman at Tri National Services in Lodi, N.J., I managed a range of responsibilities with efficiency and expertise:♦ Led full L700 builds and oversaw complete 1900/2100 upgrades.♦ Installed Air 32 antennas for T-Mobile projects, ensuring optimal performance.♦ Conducted full site building for AT&T, meeting project specifications.♦ Executed 1900 Retrofit projects and managed 48 converters/power plans.♦ Took charge of build planning and execution, ensuring project success.♦ Provided comprehensive training to new tower hands, ensuring operational proficiency.♦ Conducted sweeps and fiber testing to maintain network quality standards.♦ Facilitated COP training and set up RET's for enhanced project management.

Curitiba

During my tenure as Manager/Technician at Corcel Auto Services in Curitiba, B.R., I effectively managed a variety of tasks and ensured operational excellence:♦ Conducted comprehensive vehicle repairs, including engines, suspension, brakes, electrical systems, and fuel lines.♦ Performed thorough vehicle testing to ensure quality and safety standards were met.♦ Provided accurate estimates for repairs and delivered exceptional customer service.♦ Managed the daily routine of the company, overseeing operations and staff.♦ Upheld high standards of efficiency and professionalism in all aspects of the business.

International Business

From 2006 to 2008, I while pursuing my studies in International Business at Universidade Positivo, I gained invaluable leadership skills.

High School Diploma

As a graduate of Bagozzi High School in Curitiba, Brazil, in 2005, I received a comprehensive education that laid the foundation for my.

Education record