Filipe Lopes Email & Phone Number

Brampton, On

- Assessed programs to help attain a certain standard.- Trained part time staff on High 5 and Quest 2 standards to help the successfully obtain the certification.

Canada

• Organize and lead training for staff, provide continuous training and staff development & recognition.• Ensure staff qualifications and documentation meet Corporate requirements• Schedule staff and programs, as well as develop new programs.• Communicate with other supervisors in the building for building success.• Ensure health and safety of program staff and participants.• Ensure best practice and quality assurance, facilitate reporting and communications.• Maintain program statistics, benchmark and research current trends• Develop and maintain budget, while developing revenue strategies• Community Outreach - work along side community groups and schools to implement meaningful programs to reach all communities. • Sit on Parent Council Committees for schools• Work with local schools to develop programs to meet the needs of students during and after school• Liaison with parents, community members and elected officials.• Responded to inquiries and concerns from the general public, course participants and/or parents,• Develop and apply for grant funding and sponsorship initiatives• Oversee program operation• Implemented new program initiatives within Recreation Centres and SchoolsRESULTS- increased general programming within the first year of programming increasing revenue by over 50%.- implemented a Girls in Motion and Boys 2 Men mentorship program at various school and within 3 local recreation centers. Providing over 300 participants free mentorship and sports programming.- implementation of Virtual Programming throughout the pandemic allowing residents to be active for life.- worked alongside a team to hire over 100+ sports instructors within a 3 month period.- increased camp revenue after year one by 37%.- collaborated with Canadian Tire Jumpstart prodiving over 300 kids with free programming and equipment.- initiated recreation at home kits city wide to allow residents at home during covid to still engage with recreation free of barriers

Brampton

Provided a high level of front line customer service including greeting and engaging participantsHelp organize and create activities for participants to doMaintained a safe and tidy program space ensuring equipment is set-up and stored appropriately

Brampton, On

Responsible for teaching children the basic fundamentals of all sportsPrepared and delivered weekly lesson plans for youth participantsMotivated, coached and led staff within a team environment to continually improve performance levelsWorked with a variety of age groups starting at 4 until the age 17

Brampton, On

Was in charge of watching over 30 kids per week Making sure all kids were engaged and having funAttained supervision of participants when swimming to attain safety and ensure minimal risksPlan, organize and deliver high quality safe and stimulating camp activities for all levels of participantsComplete administrative duties in a timely manner (eg. attendance, incident/accident reports, lesson plans)

Helped Plan and Run Special events such as Bunny EggscitementInputted new courses for 2017, and checked brochure/making appropriate changesCreating trifolds and buck slips for program promotionsUse of online dashboardConducted interviews for camp director/specialist

Brampton, On

Made sure customers are satisfiedGood Customer Service skills towards customersHelped make payments and cancel membershipsAnswered the phone and assisted customers with all there concerns.