Filipe Luciano Email & Phone Number

Vila Nova De Gaia, Pt

Porto, Portugal

Led a multidisciplinary team of 20 talented professionals, including Project Managers, Technical Architects, Functional Analysts, and Developers, working across various regions and time zones. Developed and implemented strategies to maintain team motivation, engagement, and high performance. Ensured consistency and quality in project execution by applying effective implementation methodologies. Responsible for forecasting capacity, planning team growth, and managing hiring and internal reorganization efforts. Identified and facilitated training and development programs to help team members build their skills, and managed the smooth onboarding and integration of new team members. Handled first-level escalations to promptly resolve issues and maintain project momentum. Aligned team contributions with organizational goals through the use of OKRs, driving focus and accountability. Collaborated with internal and external stakeholders to ensure alignment on project deliverables and expectations.

Porto, Portugal

Fosters a cohesive working environment, ensuring alignment of technical solutions with broader organizational goals. Leads and motivates a multidisciplinary team of 40, engaging stakeholders from Finance, Operations, Analytics, and Product teams, driving growth and success in transactional and fintech initiatives.Effective collaboration with diverse stakeholders, focusing on:- Payments: Manages the integration of various payment solutions, ensuring a unified and efficient user experience. Aligns payment strategies with business objectives through cross-functional collaboration, promoting a cohesive and streamlined payment ecosystem.- Fraud Prevention: Oversees the implementation of advanced fraud detection and prevention measures, utilizing technologies such as machine learning and real-time monitoring. Engages with Analytics and Operations teams to enhance fraud prevention strategies and ensure proactive risk management.- Refunds: Leads efforts to streamline the refund process, enhancing user satisfaction and leveraging data-driven insights for continuous improvement.- Checkout: Collaborates with Product teams to improve the user experience in the checkout process, analyzing performance data and incorporating user-centric design principles.Strong management skills by fostering the growth and motivation of technical teams and employing a proactive leadership approach across all areas, including product and technology. Effective in communication, conflict resolution, strategic planning, and decision-making. Committed to continuous professional development, promoting a collaborative work environment, and encouraging innovation and creativity to enhance team dynamics and success.

Porto, Portugal

Leading the technical aspects of our organization's API offerings, my responsibilities include overseeing event delivery, extensibility, and the integration framework (FFLink). Collaborating closely with cross-functional teams, I ensure technical solutions align with business goals and customer needs. Additionally, I play a key role in mentoring and coaching the engineering team, ensuring they have the resources and skills required for delivering high-quality products.Beyond partner-centric APIs, I've contributed significantly to the extensibility framework, enabling seamless platform extensions. I've also implemented an event delivery system to notify external partners. A noteworthy aspect of my involvement is with FFLink, our integration suite connecting diverse systems among different partners and primarily with our platform.With a strong emphasis on management skills, I define key performance indicators (KPIs) and objectives and key results (OKRs), aligning them with organizational goals and stakeholder expectations. Influencing the company's overall strategy, I identify new business opportunities and stay updated on technical innovations, contributing to our growth and success. Recognizing the importance of collaboration, I foster strong relationships across various organizational verticals and with stakeholders, ensuring a product-oriented approach that meets market demands and drives company success.

Porto, Portugal

Shaping development processes, fostering continuous improvement, and prioritising team growth through mentorship and training initiatives. Enhance integration partner experience through extensibility framework and implementing event-driven architecture.

Porto, Portugal

Translating strategic vision into actionable plans, creating roadmaps, prioritizing initiatives based on impact and feasibility, and ensuring seamless implementation while guaranteeing KPIs and OKRs. Work closely with other stakeholders. The focus extends beyond project management to actively shaping the development process, fostering continuous improvement, and prioritizing the growth of the team through mentorship and training initiatives.In addition, I've led projects aimed at onboarding top brands and other tenants onto our platform. This involves not only introducing them to the platform's capabilities but also guiding them strategically providing them guidelines. There were initiatives to phase out legacy, a strategic move, ensuring a streamlined and future-proof approach to meet the evolving needs of our partners and the industry. This hands-on experience in project execution complements the broader vision of guiding the team and fostering both individual and collective growth.

Porto, Portugal

As an Integration Analyst Lead, I spearheaded complex integration projects involving multiple touch points between systems. Leading a multidisciplinary team of analysts and quality assurance professionals, my responsibilities included ensuring the onboarding of new team members, providing coaching, ongoing support, and upholding the company's values and best practices.I took a proactive approach by creating processes and guidelines to support the team, streamlining workflows. Additionally, I focused on automating processes to eliminate time-consuming tasks, allowing the team to concentrate on essential aspects. This strategic move not only increased efficiency but also ensured consistency and coherence in the analysis process.My commitment to maintaining high-quality communication with clients involved adopting a critical perspective to understand their needs and collaboratively working towards optimal integration solutions. This encompassed producing both functional and technical documents and collaborating closely with the development and support teams to ensure the delivery of solutions aligned with the client's requirements. Notably, during this tenure, several projects were successfully delivered for boutiques and top brands.

Leça Do Balio, Porto, Portugal

Established an Integration Analysis team as a Senior Integration Analyst at Farfetch. Led the analysis of software application domains and crafted detailed software requirements and specifications. Collaborated with partners to define optimal integration processes, working closely with integration engineers for smooth implementation. Contributed to documentation enhancement, established best practices, and played a key role in shaping the vision and strategy for integrations.

Porto E Região, Portugal

Contributed to the development of 3D measurement software with a specific emphasis on the presentation layer. Applied Scrum methodology and utilized Microsoft TFS for efficient project management. Actively participated in the CAM2 Measure 10 project, leveraging cutting-edge desktop technologies, including C#, Parasolid, OpenGL, Castle.Windsor, Caliburn.Micro, RhinoMocks, and MVVM.Engaged in the initiation and implementation of a new project named FARO InTouch within the organization. This project involved developing a Three-Layered Services Application with a RESTful API, a Tray Application, and a BackOffice web-based application using AngularJS. Played a hands-on role as a developer, contributing to the enhancement and modernisation of FARO's project platform.

Porto E Região, Portugal

Strategically planned and led a multidisciplinary team, focusing on prioritizing objectives, conducting risk analysis, and ensuring the successful validation and approval of product designs. Overlooked the approval process for technical and functional documents. Collaborated closely with Human Resources in recruitment processes and played a key role in defining software development processes.Implemented project management methodologies and software development patterns to enhance overall efficiency. Addressed performance issues directly and worked on-site with clients to resolve issues and improve system performance. This multifaceted role as a Technical Lead involved a comprehensive approach to strategic planning, team management, and hands-on client collaboration.

Porto E Região, Portugal

Led the centralisation and standardisation of development processes, establishing rules and technical foundations to support overall User Experience development. Implemented design patterns, best practices, guidelines, and code conventions to enhance development efficiency. Spearheaded the framework development, creating new components and adapting existing ones to complement new features. Managed technical documentation for the User Interface, moderated code reviews, and conducted follow-up meetings. Provided internal training and ongoing monitoring to ensure team proficiency. Defined procedures for the User Interface layer, contributing to a cohesive and streamlined development approach as a UX Developer.

Porto Area, Portugal

Contributed to the development of key functionalities integrated into the Alert suite of products. Led kick-off meetings, reviewed product design mockups, and actively participated in the elaboration of technical documentation. These experiences have honed my skills in software development and project coordination.

Porto E Região, Portugal

Played a hands-on role in requirements specification and application development across diverse sectors such as Banking and Insurance. Worked on various projects during my tenure, including a 3-year outsourcing assignment at Associação Empresarial de Portugal (AEP). Contributed to the development of projects like NETPME, connecting training entities and funds request approval workflow, SRH (Human Resources Management System), Accounts Consolidation, and REF (Invoices Register) that streamlined electronic invoice approval workflows.Engaged in the development of a project for Corporação Internacional de Seguros (CIS), focusing on Portfolio Management, Billing Management, Treasury Management, and Waybills modules. Contributed to the creation of various reports for Financial Analysis, including Balance Sheet and Income Statement.Additionally, I actively participated in the development of a project for JGOMES - Sociedade Construção do Cávado, SAD, where my responsibilities included in-depth analysis and the creation of business reports. These experiences have honed my skills in application development and enriched my understanding of diverse business sectors.

Porto E Região, Portugal

Successfully completed a traineeship with a final grade of 19 values. Specialised in customised client application development, I contributed to several notable projects. Among these, key projects include EDGE, Dragon Stadium Management, and Statistics—an application overseeing dragon stadium management and providing crucial statistical data. Additionally, I played a significant role in the development of EDGE Vision, responsible for managing dragon stadium giant scoreboards contents, and EDGE Tour, a system dedicated to dragon stadium visits management, including ticket sales. These experiences have strengthened my skills in client application development and project management.

Dr., Management Information Systems

course average 15

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