Filipe Ramirez Email & Phone Number

Miami, Fl, Us

São Paulo, Brasil

Brasil

Hult EF Corporate Education creates the world’s change-makers by transforming the way they communicate, perform and lead. We offer language and communication, coaching and leadership development programs to businesses and governments globally. We do this by bringing together expertise from three leading global education organizations: EF Education First, the world’s leading private education company; Hult International Business School, the internationally acclaimed and triple-accredited business school; and The Ashridge Centre for Executive Coaching (ACC), the internationally recognised innovator and standards provider for the coaching profession.

São Paulo, Brasil

Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers - skill insights, LMSs, courses, videos, articles and projects - and match everyone to growth opportunities that fit their unique skills, roles, and goals.

São Paulo, São Paulo, Brasil

Start B2B operations in Brazil, initially as individual contributor defining sales flow, teams and business plan to be escalated year over year. Business development and corporate sales high performance in order to grow global Corporate Sales (B2B, B2B2E, B2B2C and Govern). Territory/Vertical identification and research to formalize a go-to-market strategy and create qualified target accounts. Manage the entire sales process and team to ensure delivery against key performance metrics, with a strong emphasis on new business sales, also, responsible to manage Sales cycle end-to-end, identifying and develop a pipeline of corporate accounts in major markets cultivating new relationships and using existing network contacts and empowering and training the Corporate sales local team. Develop collateral with Creative team, deliver Open English platform and suite of services demonstrating the tremendous value and ROI (Return of investment) that customers can have when investing on employee's development for talent retention and productivity/performance increase. Expand ESL (English as Second Language) as powerful tool to connect people Globally and changing lives.

Brazil

Field Sales team’s management and territory assignment, goals set up, services and products implementation with respective commercial strategies. Matrix and discount alignment to increase sales performance based on yield and profit margins with consistent pipeline review at Citrix and Sales Force (SFDC) platforms. Regular joint sales calls with team for performance coach and follow up on productivity for better and fast sales cycle. Budget planning and control.As a Sales Manager, I was in charge of 12 Sales Professionals, selling International services and generating annual revenue of more than $20 million. As biggest sales force at FedEx Corp, Express division had important role on collaborative and cross functional sales process with Domestic, Supply Chain and Freight Forwarder sales teams during launches and integration offices in Brazil.

São Paulo Area, Brazil

After 6 years with direct and cross-functional sales experience, I had opportunity to assume Sales Facilitator position for Latin America directly reporting to Division office in Miami-USA. I was responsible for implementing official training such as Sales REDI (sales cycle), Value Selling (finance perspectives for supply chain negotiations) and all tools related to Mainframe and ERP Sales Force (SFDC) for all sales professionals and managers. In addition to my main activities, I was in charge of development and implementation of new training based on staff needs. Company had as strategy bring new sales professionals without experience on foreign trade market and I created a complete module called New Hire Orientation, applied to more than 100 professionals in Brazil and off shore. As Sales Facilitator, I also had the chance to do joint sales calls and create a new coaching process based on individual skills applied to sales cycle.

São Paulo Area, Brazil

Direct sales of the company portfolio related to B2C and B2B international logistics. New market development and focused on company brand expansion managing annual revenue above $3 million. Lead generation for other business units such as Domestic Transportation, Freight Forwarding and Logistics (Supply Chain). Assigned geographic territory included remote areas with no direct service, which allowed me to develop ability to work independently and with low resources. One of my areas was Santos haven and region, where I had identified the opportunity and implemented a business expansion project, covering new pricing strategy, domicile routes and investments to partner’s retail stores, resulting in positive ROI (return of investment), and serving as pilot for all Latin America. Lead and test user of new sales tool Cisco for BlackBerry, as well as for Sales Force (SFDC) in Brazil.

São Paulo Area, Brazil

Direct sales over the phone. I was responsible to implement a new communication channel between Customer Service Agents and Sales Representatives in order to speed up contact with customers who have not concluded service requests due to price restrictions, allowing sales to increase value proposition selling.

São Paulo Area, Brazil

Administrative position at Global Sales team for Latin America. Performance and results coordination for Key Account Managers in Brazil and Mexico. Also local representative supporting international negotiations with Global strategies for all of 220 countries served.

São Paulo Area, Brazil

Support on performance, analyzes and feedback for Customer Service Managers in Latin America reporting to Senior Manager based in Brazil and Director based in Mexico. I was responsible for create, implement and execute the first motivational program based on performance for Customer Services.

São Paulo Area, Brazil

Responsible to identify service failures and root causes, being focal point for customer interactions until final solution. Direct contact with Customs on countries served to support clearance and also claims agent for damages and lost.

São Paulo Area, Brazil

Handling calls for all FedEx Services and acting as foreign trade consultant for better customer experience.

Cumuruxatiba - Bahia

- Check in process to guests;- Sales responsible to agencies in Brazil;- Sales responsible on walk in guests without booking;- Concierge special assignment;

- Release of shipping process to billing system;- Analyses and approval for postponement invoices requests for customers;- Collection process for customers with pending invoices;- Files control according to national laws.

Master Of Business Administration (Mba), Business Administration And Management, General

MBA graduation

Quality Control Technology/Technician, Practioneer

Quality Driven Management course

Organizational Leadership

Lead 1 course - Leadership, motivational and professional development for staff management.

Leadership Coach

Coach to Grow Course

Spanish Language And Literature

Accounting And Finance

Value Selling Course - Develop ability to negotiate products and services on financial perspectives. Increasing efficiency as consequence.

Dangerous Goods Specialist, Dg Certification - Air Transportation

Dangerous Goods specialist

Courses, International Business, Trade, And Tax Law

Develop Foreign trade skills

Selling Skills And Sales Operations

Sales REDI - Complete methodology applicable for any sales cycle with objective to understand and develop negotiations.

Graduation, Tourism And Hospitality Administration And Management

Tourism Business Administration

Fluent English, English Language And Literature, General

Flueny on English language