Experienced IT professional with a proven track record in managing digital transformation projects, CRM systems, and B2B customer portals. Currently driving initiatives to improve business processes through AS-IS analysis and TO-BE design, ensuring operational efficiency and innovation.Key expertise includes:- Project Management: Leading partner selection, contract negotiation, and coordination with internal stakeholders. Overseeing project development, user acceptance testing (UAT), and user training.- Salesforce Development: Hands-on experience in configuration and customization.- International Collaboration: Skilled in working with cross-cultural teams across various countries, fostering effective communication and teamwork.- AI Integration: Recently explored AI applications through an intensive SMACT Master Class, aligning cutting-edge technologies with business needs.- Business Innovation: Developed comprehensive business cases for new revenue models, focusing on servitization and sustainability strategies.- Passionate about leveraging technology to drive sustainable growth and deliver impactful business solutions in dynamic environments.I'm graduated in Entrepreneurship & Innovation, a Master's Program of the Department of Economics and Management of the University of Padua.During this Second-cycle Degree I really got into topics such as Digital Transformation, Servitization and Project Management. I have fostered a strong interest in marketing and social media management.I started my journey towards amateur photography in 2012 and have not stopped since then. I took pictures for some events and then, from 2014, I started working for the Diva Padova boutique.My true passions are landscape photography and street photography. Finally, I am a person interested in politics and current events, especially Italian ones.