As General Manager, I oversee and coordinate all operations, ensuring that our business is able to achieve short + long-term strategic and financial goals. B-GOOD currently operates with two distinct brands in the food + entertainment (B-liv) and communication + marketing sectors (ONEIM). Key responsibilities are:- Direct management of 1 Operations Manager and 3 Department Managers;- Coordination and management of HR for a total of 25 employees and contractors;- Coordination and management of Marketing initiatives in collaboration with 5 external contractors to ensure brand awareness & reputation are maintained on high standards (IG @blivcagliari: 23,7K organic followers - most followed food business in Cagliari's Metropolitan Area);- Direct supervision of financial results and cost control (e.g. personnel cost, food cost and waste control, maintenance operating costs, marketing budget, etc.) for a business aiming to 1M revenue by 2025;- Oversight of strategic planning and new business agreements & collaborations with partners;Key goals reached:- Devised and structured a new shift model that allowed a shift from weekly to monthly scheduling, with significant benefits for employees and the scheduling of their personal commitments (02/2024); - Digital conversion of all HR and administrative organization via proprietary corporate web portal with zero costs (03/2024); - Operational and hierarchical reorganization of departments while maintaining service efficiency and at the same time achieving 25% savings in personnel costs (06/2024);- Achieved 100K in revenue produced exclusively by the marketing agency (ONEIM) in the first 6 months of service (07/2024);- Drafted the first positive financial statement since the start of operations (2019) with profit up 600% vs. 2023 (-25K vs. 5K), and revenue up 7.6% vs. 2023 (650K vs 700K).