Filippos A. Dorezi Email & Phone Number

Madrid, ES

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

• Conduct regular weekly meetings with clients to comprehensively track project progress and provide in-depth advice for addressing challenges and optimizing project outcomes.
• Examine and validate data sets to ensure their integrity and reliability, facilitating informed decision-making based on accurate information.
• Automate data-based reports to inform investment decisions, identify growth opportunities, and ensure sustainable practices, driving the transition to clean energy… Show more
• Automate data-based reports to inform investment decisions, identify growth opportunities, and ensure sustainable practices, driving the transition to clean energy solutions.
• Lead new hires within the company, overseeing their onboarding process and providing daily consultation to support their professional development and ensure project success. Show less

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

• Build sustainable relationships with clients and monitor customer satisfaction.
• Strong communication and problem-solving skills.
• Multilingual Customer Support. (ES, EN, GR, AL)

Cracow, Małopolskie, Poland

• Analyzing data using MS Excel and providing reports, regarding team performance and market growth.
• Acquiring data from primary and secondary sources and maintain data systems, using Power BI.
• Identifying, analyzing, and interpreting trends or patterns in data sets.
• Attending the complaints to ensure customer satisfaction.

Central Corfu & The Diapontian Islands, Ionian Islands, Greece

In charge of collecting and analyzing data from tourism industry and Greek market performance, to create reports and presentations. During the internship, I was able to use both quantitative (benchmark measures, documents and records) and qualitative (observations, interviews) data collection methods.

Corfu, Ionian Islands, Greece

À la carte restaurant, located within a luxury 5* all-inclusive resort. Responsible for the customer experience during service. Coordinating all actions involving customers, such as welcoming, ordering, delivering "the food & beverages" while supervising two waiter assistants.