Filippos Gkotsopoulos Email & Phone Number

Marousi, GR

Athens, Attiki, Greece

• Demonstrated expertise in implementing and configuringDynatrace, a leading Application Performance Monitoring (APM)tool, across multiple organizations, including banking,telecommunications, and energy companies.
• Led end-to-end implementation projects, including requirementsgathering, architecture design, deployment, and configuration ofDynatrace monitoring agents.
• Collaborated closely with cross-functional teams, includingdevelopers, operations, and business stakeholders, to driveeffective communication, enhance observability, and alignmonitoring practices with business.
• Familiarized with multiple cutting-edge technologies such asKubernetes, Azure, OpenShift and more.
• Developed PowerShell and Python scripts to automate simpleprocesses by utilizing APIs and to implement integrations with other tools andtechnologies.

Dublin, County Dublin, Ireland

• Received training in payroll administrating tasks and managedaccounts of their Greece-based clients.
• Supported the executive team in an IRS audit by analyzing theirclient's expense-data and reduced in most cases theirobligations.
• Performed registration and organizational tasks of the companyand improved their filing system.

Athens, Attiki, Greece

• Received training in the software functionality and providedcustomer support to clients, assisting them with their challenges.
• Participated in hardware installations to customers, by setting-uptheir network and server.
• Utilized SQL to perform database tasks and conducted back-upprocedures for clients to ensure their data integrity.