Capture artistic images in accordance with company guidelines for weddings Archived footage to company servers Photographed high-quality images for print and internet viewingTrained in photography and flow posing under Vinne Cavalone, one of Doug Gordon’s instructors at Patken Photographer in Long Island, NY.

Take live event photography with a focus on weddings, birthdays, and portraits.Utilize Adobe Photoshop and Lightroom to edit images and color correct, ensuring the quality of the pictures presented to the clients.Utilize Godox and Paul C. Buff’s versatile lighting systems to mix available light with flash to create dynamic portraits.

Responsible for capturing the emotions of the special event through photography.

Operate multiple sources of video equipment to display visually appealing images from photographers, live vide from videographers, montages, and synched music videos played by DJs during events.Oversee onsite event logistics of lighting and video equipment including coordinating with the crew regarding setup, testing, and breakdown.

Worked collaboratively within a team-oriented call center to provide international programming customers with an all-inclusive service ranging from sales to retention.Top requested in language agent by name because of strong product knowledge and ability to investigate, troubleshoot and resolve challenging issues.Redesigned the company’s technical multi-step walkthrough for troubleshooting as well as training template for thinking outside of the box and tools for active listening.Possess in depth knowledge of Salesforce and a CSG based software to keep detailed historical records of transactions, in addition to using the Cisco Jabber communications software to liaise with management for approvals. Performed risk based due diligence and escalated potential fraud, as well as misconduct, to the appropriate departments.Part of a top 10 ranking team corporate wide for leading in sales, retention and metrics.

• Encoded and transcoded footage from one medium to another• Encoded and transcoded footage to DVD- Video• Encoded footage for Viacom’s tapeless library system• Archived all MTV encoding footage• Ensured quality control for all encoding projects done in both the day and night shift• Resolved system compatibility issues for MTV and its clients