Benjamin Head Email & Phone Number

Managed large-scale deployment and migration works on the Mobility Management Entity (MME) platform ■ Coordinated and planned the expansion of the MME pooling project ■ Created long-term capacity projections and forecast to inform strategic network decisions ■ Worked on high-profile projects impacting emergency services and large corporate clients ■ Involved with a large number of fault-finding and error-correcting procedures involving coordinating with multiple internal and external teams to provide solutions for severe network issues ■ Created and managed a technical forum to analyse planned work to avoid any clashes and to provide a clear line of response to any unforeseen issues.

Bristol/London, United Kingdom

Managed the planning responsibilities of combining two separate networks into a single unified packet data core ■ Worked on improving the reporting procedures for the 4g Evolved Packet Core(EPC) and Charging Data Records(CDR) ■ Produced long-term forecast projections for the CDR management platforms ■ Worked on the deployment of a replacement for the legacy Mobile Data Traffic Management (MDTM) platform ■ Assisted with the designing and deployment of a new 4g FEMTOcell Solution for localised mobile data and Voice Over WiFi ■ Managed, deployed and optimised Flow Based Charging (FBC) across both Gateway GPRS support nodes (GGSN) and PDN Gateway (P-GW) ■ Managed the rollout and deployment of the M-PLMN solution for mobile data on the combined Serving GPRS Support Node (SGSN) estate, delivering significant cost savings and service improvements.

Bristol, United Kingdom

Initially worked on completing the data fill and maintaining the records of the rollout of a major hardware upgrade program ■ The role expanded into working on and managing the migration of over 300 pieces of equipment from an obsolete, out of support platform to a new higher capacity core.

Bath

Politics has played a huge part in my personal development. During 2010 I was employed as a Campaign Worker at Bath Conservative Party, where I collected and analysed primary data regarding election campaign performance for the 2010 General Election, responsible for providing feedback to the candidates regarding public opinion on party policy and fine tuning the campaign to the moods of the electorate.

Bath, United Kingdom

Produced detailed reports on all aspects of the business ■ Provided clear and concise analysis of changes in business practices ■ Worked with the senior management team to produce a suite of reports for providing analysis of work flow and operational efficiency of the Service Management department ■ Using Microsoft Visual Basic for Applications and SQL, developed reporting procedure and processes for providing accurate historical reporting on the phone system, eventually giving rise to a new reporting standard for the Customer Acquisitions team.