Managing Director
Current• Built up company in Bratislava• Developing the business:...inbound and outbound customer services ...personnel recruitment services...personnel leasing services)
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@cs-world.eu
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Fin Martensen is listed as Managing Director at Customer Service World, a with 16 employees, based in Vienna, Austria. AeroLeads shows a work email signal at cs-world.eu and a matched LinkedIn profile for Fin Martensen.
Fin Martensen previously worked as Call Center Director at Upc Telekabel and Controller at Connect Austria. Fin Martensen holds Doktor Of Business Administration, Controlling from Wirtschaftsuniversität Wien.
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AeroLeads found 1 current-domain work email signal for Fin Martensen. Compare company email patterns before reaching out.
07/10 - present Customer Service World k.s., Bratislava, SKManaging Director03/01 – 07/10 UPC Telekabel, Vienna, ATCall Center Manager05/00 – 03/01: UPC Telekabel, Vienna, ATCustomer Care Reporting05/98 – 05/00: Connect Austria, Vienna, ATController08/96 – 12/96: Bear Stearns Investment Bank, San Francisco, USAAssistant
Listed skills include Telecommunications, Customer Service, Call Centers, Management, and 19 others.
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A career timeline built from the work history available for this profile.
• Built up company in Bratislava• Developing the business:...inbound and outbound customer services ...personnel recruitment services...personnel leasing services)
• Managing In-house Call Center and UPC Telekabel outlets• Responsible for 200 employees and financial budget• Established quality assurance system• Realized improvements of relevant KPIs • Created and executed a balanced agent score card system• Implemented sales tools and established sales culture
• Developed sales controlling system• Led implementation of SAP Sales Information System• Initiated the weekly shareholder reporting• Established monthly reports, including budget and forecast• Prepared ad-hoc financial analysis for Senior Management• Reporting to shareholder representatives• Evaluated and negotiated the commercial parts of supplier contracts
• Developed a performance control system for stock brokers• Published a newsletter for clients as part of the client care policy• Identified target groups throughout the U.S.
Other employees you can reach at cs-world.eu. View company contacts for 16 employees →
Jana Čerepaňová
Colleague at Customer Service WorldBratislava, Slovakia
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RK
Roland Kusnir
Colleague at Customer Service WorldSlovakia
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JS
Janka Szedmáková
Colleague at Customer Service WorldNitra Region, Slovakia
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LB
Lenka Beresova
Colleague at Customer Service WorldSlovakia
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LB
Lenka Baranová
Colleague at Customer Service WorldSlovakia
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AK
Anna Kažimírová
Colleague at Customer Service WorldBratislava, Slovakia
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ĽK
Ľubomír Kocák
Colleague at Customer Service WorldSlovakia
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Marin Nedelev
Colleague at Customer Service WorldSlovakia
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VP
Veronika Parobkova
Colleague at Customer Service WorldSlovakia
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RB
Róbert Borovský
Colleague at Customer Service WorldPiešťany, Trnava Region, Slovakia
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Quick answers generated from the profile data available on this page.
Fin Martensen works for Customer Service World.
Fin Martensen is listed as Managing Director at Customer Service World.
AeroLeads has found 1 work email signal at @cs-world.eu for Fin Martensen at Customer Service World.
Fin Martensen is based in Vienna, Austria while working with Customer Service World.
Fin Martensen has worked for Customer Service World, Upc Telekabel, Connect Austria, and Bear Stearns San Francisco.
Fin Martensen's colleagues at Customer Service World include Jana Čerepaňová, Roland Kusnir, Janka Szedmáková, Lenka Beresova, and Lenka Baranová.
You can use AeroLeads to view verified contact signals for Fin Martensen at Customer Service World, including work email, phone, and LinkedIn data when available.
Fin Martensen holds Doktor Of Business Administration, Controlling from Wirtschaftsuniversität Wien.
Fin Martensen is listed with skills including Telecommunications, Customer Service, Call Centers, Management, Process Improvement, Budgets, Quality Assurance, and New Business Development.
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