- Prepared comprehensive month-end financial reports, including project variance and profitability analysis, ensuring accurate data for decision-making.- Ensured accurate billing and proper allocation of project costs, collaborating closely with project managers, VPs, and SVPs to track and manage project success throughout the lifecycle.- Gathered and prepared essential financial documents and schedules for the company's annual audit, working closely with the Controller and auditors to ensure a seamless process.- Ensured revenue was recognized in accordance with GAAP guidelines, maintaining financial integrity and accuracy.- Accurately deposited and posted cash transactions and performed meticulous bank and general ledger reconciliations.- Effectively communicate with clients via email, phone calls, and team meetings, addressing inquiries and building solid relationships.- Streamlined billing processes, resulting in significant cost savings for the company, demonstrating initiative and problem-solving skills.

- Developed and analyzed comprehensive accounts receivable reports, providing actionable insights that drove informed decision-making and improved financial performance.- Partnered with AR specialists and project accountants to streamline collection processes, positively affecting company cash flow.- Cultivated strong client relationships through proactive communication, addressing inquiries promptly, and resolving issues effectively, leading to increased client satisfaction and retention.- Produced accurate and timely AR statements for internal and external stakeholders, ensuring transparency and compliance with accounting standards.- Continuously monitored AR balances, identifying potential risks and implementing strategies to minimize bad debt and optimize cash flow.- Skillfully communicated with clients via phone and email to collect past-due balances, utilizing effective negotiation and persuasion techniques.- Accurately allocated project costs in accordance with GAAP, ensuring financial integrity and supporting informed project management decisions.- Played a key role in collecting over $3 million in outstanding receivables, contributing significantly to the company's financial health.

- Conducted in-depth client interviews (phone/video) to gather comprehensive income and expense information, ensuring accurate tax calculations.- Analyzed financial records and tax forms, identifying and applying appropriate adjustments, deductions, and credits to optimize client outcomes.- Prepared a high volume of simple and complex tax returns using Intuit software, maintaining 100% accuracy through meticulous adherence to current tax laws and IRS publications.- Continuously educated myself on evolving tax laws and regulations to ensure ongoing accuracy and compliance in tax preparation.- Researched and interpreted tax laws and regulations to address complex client inquiries and ensure accurate return preparation.- Advised clients on strategies to minimize tax liability and maximize refunds, considering their unique financial situations.

- Implemented and maintained a visitor management system to enhance building security and ensure accurate records for compliance and emergency response.- Streamlined mail and package handling procedures, resulting in efficient sorting, timely distribution, and reduced risk of loss or misplacement.- Developed and delivered weekly management reports that provided actionable insights into building activity, facilitating informed decision-making.- Provided exceptional customer service by managing a high volume of incoming calls, accurately documenting messages, and seamlessly scheduling realtor visits using Google Calendar.- Optimized office supply inventory and organization, reducing costs, minimizing waste, and ensuring that team members had the resources needed for maximum productivity.

- Ensured passenger safety and regulatory compliance by accurately verifying documentation and identity through efficient querying of the airline's database.- Proactively resolved a high volume of missing property cases, demonstrating exceptional problem-solving skills and successfully reuniting hundreds of passengers with their belongings through efficient coordination and shipment.- Provided clear and timely updates to customers via phone and email, ensuring they were informed throughout the missing property resolution process and fostering a positive customer experience.- Maintained up-to-date knowledge of complex immigration requirements for both foreign and domestic travelers, mitigating risk and ensuring smooth travel experiences for all passengers.