Head Of Digital Platform And Customer Processes | Evp
CurrentResponsible for the digital transformation and development of customer processes and -products across the company. Working in a full agile setup as head of two Tribes. Roughly 100 teams of empowered developers and product owners. Driving our banking-app and -websites, the company-CRM, conversational banking, virtual assistant, marketing & sales technology, digital analytics, digital identification and - verification, client onboarding, digital signing, API-platforms, privacy management, client data quality, billing and invoicing, full customer journeys …. and so much more.... to create the best possible customer experience.