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Hannah Johnson is listed as I drink coffee and I know things at Communitrix, based in Kalamazoo, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Hannah Johnson.
Hannah Johnson previously worked as Founder at Communitrix and Community Manager at Community.Co. Hannah Johnson holds Web Programming, Fullstack Development from Fullstack Academy.
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I've been working with customers - community - since 2001. I've sold and upsold, supported users, submitted analysis of data, and through time have learned how people work. I love to learn so I've taught myself skill after skill in order to either stay sharp or to have fun, which means I have a wide range of talents that fuel my ideas and outcomes.
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Kalamazoo, Michigan, United States
• Obtained and maintained small but strong client base• Drafted and implemented custom community plans for clients• Maintained client codebases and updated websites with modern security• Created standard and milestone-based contracts for clients
Remote
• Designed and developed Apps Scripts for engagement and retention projects.• Planned VIP, CEO, and Influencer publishing opportunities and community events and webinars.• Created custom KPI for team and subordinates, and achieved desired growth goals over time. • Increased user engagement from 2% to 7% using strategic development. • Planned and managed community events, activities, and programs. • Primary trainer for all new team members in community tactics and reporting.• Managed the following client communities: Newsweek Expert Forum, Business Journals Leadership Trust, Cointelegraph Innovation Circle, Fast Company Executive Board, Rolling Stone Culture Council, YEC and Forbes Councils.
Greater Los Angeles Area
• Managed cross-functional teams in community forums and customer support.• Increased customer satisfaction across our portfolio of websites from 61% to 96% over two years. • Created and implemented user-generated content contests and events resulting in increased retention over my tenure. • Handled customer support issues and abuse reports.• Produced engaging technical content including blogs, guides, and whitepapers.• Assisted with project management, product development and UX design.
San Francisco Bay Area
• Managed all social media, community, and customer service support services for 8 game titles.• Improved Facebook following on brand pages by 50%. • Implemented improved release schedule for development team based on community feedback.• Improved bug pipelines and implemented prioritization to maximize developer time management.
Remote
• Monitored, managed, and moderated Zynga iPhone games and social media forums.• Reported community sentiments and issues Zynga development teams.• Produced engaging technical content including blogs, tutorials, and video guides.• Cultivated brand influencers and evangelists, improving retention in the forums.
Remote
• Executed social media strategies pursuant to client requests and needs.• Created compelling content, tutorials and game guides, including in-game video content.• Provided concierge-level customer service and online moderation services• Engaged in daily and weekly in-game and other online events, such as user-generated content contests, tournaments, and meetups.
Remote
• Moderated a AAA MMO by assisting players with in-game concerns, bug reports, and account management.• Worked on client projects by playtesting applications ranging from MMOs, web-based flash games to social platforms such as Facebook.• Remotely played and resiliency-tested new games and software for a variety of development teams at the same time.• Responded to trouble tickets with Zendesk customer service software.
Telecommute
• Created, managed, and administered multiple websites and forums on a strictly volunteer-only basis. • Used Photoshop, CSS coding, and general good taste to maintain appearances.
Activities and Societies: Project One: E-Commerce Poke-Dealers Project Two: Alley Cat side-scroller game!.
Activities and Societies: • Anthropology Club • Kingdom of Hansee Executive Board Summa Cum Laude
Activities and Societies: • Theater Club, Actor • Sounds Newspaper, Reporter • Anthropology Club, Member • French Club, Member Received.
Quick answers generated from the profile data available on this page.
Hannah Johnson works for Communitrix.
Hannah Johnson is listed as I drink coffee and I know things at Communitrix.
Hannah Johnson is based in Kalamazoo, Michigan, United States while working with Communitrix.
Hannah Johnson has worked for Communitrix, Community.Co, Internet Brands, Breaktime Studio, and Zynga.
You can use AeroLeads to view verified contact signals for Hannah Johnson at Communitrix, including work email, phone, and LinkedIn data when available.
Hannah Johnson holds Web Programming, Fullstack Development from Fullstack Academy.
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