Topher Dick Email & Phone Number

Dublin, Oh, Us

Ann Arbor, Michigan, Us

Boston, Massachusetts, Us

Domain Lead, People Lead, and SRE for teams tasked with building the installation solutions for an AI/ML software product designed for SaaS and on-prem installation and operating and maintaining the globally deployed SaaS solution. Responsible for designing and building Installation and Configuration tools for the DataRobot Platform, integrating third-party services, supporting the Customer Success team with on-premise installation issues, establishing the roadmap for platform architecture, and maintaining the SaaS product offering.Key Contributions:- Designed and implemented interruption-free RabbitMQ hosted-solution upgrades leveraging AWS Autoscaling Groups- Established initial automated-deploy framework for prototype self-hosted Observability platform based on Elastic Stack leveraging Terraform and Ansible- Initiated and implemented 3-vendor Proof-of-Concept comparisons for cloud-based Observability solutions, including refactoring DataRobot installer to support logging and APM requirements- Provided initial roadmap and solution for Kubernetes installation and management leveraging Terraform and Helm charts- Led initial designs and served as a stakeholder for multi-cloud [AWS/Azure/GCP] customer-managed installations- Architected and implemented solution for secure management of X.509 certificates without the introduction of additional software licenses- Planned and incorporated solutions for encrypted data-at-rest on-premise deployment optionsIntegrated TLS-secured Elasticsearch deployment solution for on-premise customer installations

Charlotte, North Carolina, Us

Responsible for establishing DevOps practices across the HBT organization, providing guidance and future-state roadmaps for cloud adoption and management, and representing Engineering stakeholders to the IT community.Key Contributions:- Established facility-wide technology standards for the Atlanta Software Center to create day-one productivity plans for onboarding developers- Served as the IT Leader for HBT during the $4B Resideo spin-off- Reduced HBT Azure cloud spend by 42% in a 90-day sprint by coordinating teams to right-size existing infrastructure, decommission unclaimed infrastructure, and collaborate with engineering to establish auto-scaling practices; recognized reduced spend of $604K per month- Founding member of the Honeywell-Wide Enterprise Architecture Council

Columbus, Oh, Us

Individual Contributor consultant responsible for transforming customer infrastructure organizations by introducing DevOps culture and practices. Responsible for building Pillar Technology’s DevOps practice and growing future consultants in the Columbus DevOps community. Grew Pillar’s DevOps practice from one individual to a team of thirteen.Key Contributions:- Designed and implemented open-source Configuration Management solutions which reduced new system deployments from days to hours- Implemented Nagios-based monitoring solution with automated event handlers for common issues which reduced total reported incidents by 20% and reduced resolution of known issues from hours to minutes- AWS infrastructure deployment and management for Dev and QA systems- Open Stack infrastructure deployments and management- Implemented Test-Driven Infrastructure as Code solutions- Defined and participated in implementing the initial containerization strategies for infrastructure components such as RIAK, Elasticsearch, PostgreSQL, and Zookeeper- Provided customer-facing operational support and participated in business value strategy creation

Canonsburg, Pa, Us

Responsible for all aspects of Information Technology (IT), including Development, QA, Infrastructure, and Hosted Customer environments. Served as domain expert for all infrastructure technologies and provided the strategic roadmap for the long-term viability of hosted infrastructure platform.Key Contributions:- Drove Ansible adoption to reduce production delivery timelines- Designed and deployed continuous delivery solutions to support Agile development methodologies- Contributed to preparation of Request for Proposal responses- Identified cost-savings opportunity based on data center consolidation and executed plan to reduce data center footprint by 30% resulting in a 15% reduction in total IT overhead- Performed perimeter security audit and executed no-cost remediation plan in preparation for successful third-party audits mandated by customer contracts- Designed, deployed, and maintained no-cost, dependency-based database backup schedule across Microsoft SQL Server and PostgreSQL environments- Deployed home-grown Python solutions for monitoring and management of core infrastructure- Analyzed and deployed desktop backup infrastructure to protect corporate intellectual property

New York, Ny, Us

Responsible for managing a team of Infrastructure Solutions Architects tasked with translating business requirements into technology solutions with a focus on overall business expense, strategic technology solutions, and leveraging or creating shared infrastructure system solutions. Served as overall Lead Infrastructure Architect for seven lines of business comprising Central Technology, including HR Technologies, Shared Services, Corporate Real Estate, Legal and Compliance, and Global Finance Technologies. Participated in prioritizing annual project activities and estimating budgets for future projects.Key Contributions: · Initiated Peer Review process for Architecture solutions presented to establish consistency across deliveries resulting in shorter project delivery timelines · Increased overall awareness of available shared services in all JPMC towers resulting in adoption of shared services solutions above annual estimates; overall shared services adoption resulted in $8.2MM in estimated annual saves · Mentored two implementation engineers to step into Architect roles when existing Architects executed planned exits from the business · Proposed and designed standards for Infrastructure implementations to reduce overall design and implementation timelines resulting in a 2-week reduction in project timelines for projects leveraging established patterns

Us

Responsible for converting the technology infrastructure of a small (15 employee) software development start-up to aninternational, enterprise class solution with HIPAA compliant system and data security, enterprise backup solution, andautomated development build/test environment.Key Contributions: · Created infrastructure architecture and deployed enterprise backup and business continuity solutions for environments providing services to customers storing Protected Healthcare Information (PHI) · Performed on-site deployments for shrink-wrap customers · Coordinated implementation of new VoIP telephony solution · Migrated hosted e-mail and web solutions to internal infrastructure solutions · Developed architecture for, coordinated, and deployed UK-based hosting facility for international customer support enabling $8MM in annual revenue · Negotiated $2.4MM annual Hosted Solutions contract leveraging multi-vendor negotiations to save $750,000 over initial vendor quotes · Designed and deployed VMware environment for rapid scalability and increased flexibility resulting in $2.1MM in savings over proposed architectures

, Software Engineering (March, 2007 - June, 2007)Responsible for managing a team of developers as they delivered new product solutions. Specifically responsible for a teamdelivering the existing product code into new infrastructure solutions designed to support future application development.Key Contributions: · Performed initial merge of code changes following three month project to split core infrastructure code from application environment · Delivered first production-ready version of a new infrastructure application on-time and under-budget; Responsible for providing initial architectural assistance to newly formed application development team. Tasked withproviding performance benchmarks, identifying solutions for Sales demonstration opportunities and providing initial strategyfor application implementation.Key Contributions: · Designed, documented and delivered initial product architecture support and performance baselining solution · Coordinated with Sales and Executive Business Organization to deliver demo solutions of initial product offering

Promoted to lead systems development teams' system support organization. Organized the growth of development systemsenvironment from 73 systems to over 250 systems in less than one year. Grew systems team from 3 to 7 members.Participated in all systems staff recruitment, resource allocation, systems related project activities, and employee assessmentfunctions. Built and mentored cohesive, client-focused, qualified team committed to meeting schedule and budgetaryrequirements.Key Contributions:· Designed, developed, and implemented enterprise-wide systems documentation database for recording availablehardware and tracking infrastructure changes· Managed systems consolidation program consolidating distinct servers to Sun 15k, IBM Regatta and HP 8400sutilizing domainable hardware solutions (domains, LPARs, vPARs)· Migrated from local disk solutions to SAN/NAS multi-tier infrastructure

Returned to Sterling Commerce to create development server environment. Responsible for all aspects of administration forover 18 software platforms and 8 hardware platforms. Grew systems team from 1 to 3 members. Expanded the infrastructureenvironment from 12 processors to 240 processors in less than 2 years, including systems supporting Oracle (8i, 9i, 10g, 10gRAC), DB2 (7,8), Sybase, Informix and MySQL.Key Contributions: · Generated and implemented systems environment security standards and policies · Automated rapid deployment and patch distribution solutions for Sun Solaris, IBM AIX, HP-UX, Red Hat, SuSE and Windows; · Served as Subject Matter Expert for all systems related issues for Development, Test and Documentation teams

Master Of Business Administration (M.B.A.), Business Administration, Management And Operations

Bachelor'S Of Science, Management Information Systems