Travis Fink Email & Phone Number

Traverse City, Michigan, United States

Traverse City, Michigan, United States

Working closely with Client Success and Radix technical teams to ensure adoption of Radix platform as well as increasing use of Radix integration offerings

Traverse City, Michigan, United States

Traverse City, Michigan, United States

• Built, developed and led a team of 23 consultants including 3 managers responsible for customer success management and weekly customer revenue strategy consulting leveraging LRO software and RealPage market metrics• Developed and provided oversight for customer success strategy for 300+ customers• Focus on operational excellence accelerated customer expansion to represent 40% of new revenue growth• Drove improvements in technical implementation processes resulting in a 50%… Show more • Built, developed and led a team of 23 consultants including 3 managers responsible for customer success management and weekly customer revenue strategy consulting leveraging LRO software and RealPage market metrics• Developed and provided oversight for customer success strategy for 300+ customers• Focus on operational excellence accelerated customer expansion to represent 40% of new revenue growth• Drove improvements in technical implementation processes resulting in a 50% improvement in time to recognized revenue for customer expansions• Utilized Salesforce and partnership with executive level sales to streamline expansion contracting reducing contract to activation time from an average of 21 days to 7 days• Leadership style focused on collaboration, goal setting and communication both as a group, and one on one, resulted in a 90% employee retention rate over 5 years Show less

Traverse City, Michigan

• Conducted regular face to face strategy meetings with executive leadership of strategic accounts• Developed and expanded advisory services offering growing customer base 400%+• Structured training plan for onboarding new team members allowed team to expand from 7 to 18• Provide sales support through strong customer relationships and identifying expansion opportunities

Alpharetta, Georgia, United States

• Consult on LRO revenue strategy weekly with a set of clients representing 30,000+ multifamily units• Collaborated with management to expand service offerings and mentorship of growing a team• Navigate relationships between ownership entities and management companies to set strategic priorities for revenue growth• Maintain strong customer relationships to help identify expansion opportunities

Phoenix, Arizona Area

•Managed revenue and pricing strategy for 100+ communities in over 10 major metropolitan areas•Forged strategic implementation of Revenue Management technology across company owned properties and third party managed assets•Responsible for daily pricing of new rentals and renewals for over 27,000 units across 10 states in 15+ submarkets•Worked closely with Executives, Regional Managers and Community Business Managers to set strategic pricing strategies leading to revenue growth of 2%… Show more •Managed revenue and pricing strategy for 100+ communities in over 10 major metropolitan areas•Forged strategic implementation of Revenue Management technology across company owned properties and third party managed assets•Responsible for daily pricing of new rentals and renewals for over 27,000 units across 10 states in 15+ submarkets•Worked closely with Executives, Regional Managers and Community Business Managers to set strategic pricing strategies leading to revenue growth of 2% to 6% above submarket performance•Developed and delivered training courses in effectively utilizing revenue management technology to basic users through executive users •Shared successful examples with third party owned properties to enhance their knowledge and understanding of revenue management strategies•Assisted with development and implementation of status reporting using detailed key performance indicators Show less

Traverse City, Mi

• Strategic implementation of online and live support travel solutions geared toward reducing corporate travel cost and improving efficiency• Consult with corporate clients and provide recommendations and solutions for travel policy and bookings. Develop relationships with key executive travelers.• Project Management experience focused on large group travel from pre-departure, throughout and post travel coordination

Formation of new company structure, reviewing and restating past financial documents, management of current and long term accounts and financial reporting.