Chance Houston, Mba, Pmp® Email & Phone Number

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

• Lead Consumer Financial Solutions customer excellence team initiatives
• Prioritize customer experience enhancements for credit card "Payment" moments
• Responsible for leadership of cross functional/virtual teams to strategize, plan and execute work
• Responsible for continued improvements to help prevent customer attrition and increase of credit card utilization as it pertains to credit card payments

Tampa/St. Petersburg, Florida Area

Manage project management and implementations functions in CCS Marketing

Tampa/St. Petersburg, Florida Area

• Finance leader and business consultant supporting the Greater Gulf Coast of Florida overseeing 150+ retail banking stores with 11.2BN in deposits and 4.8BN in Loans. Full P&L & Balance Sheet responsibility, including:
• Fee Revenue / Net Interest Income
• Direct Non Interest Expense
• Internal Non Interest Expense
• Operating Leases
• Credit

Tampa/St. Petersburg, Florida Area

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The Project Management Institute of Tampa Bay (PMITB) is a nonprofit professional organization dedicated to advancing the state-of-art practices in project management. PMI fosters professionalism in Project Management and provides a forum for the exchange of project management problems, solutions and applications. With over 1200 members you are sure to.

Active member and practicing project managerWith more than half a million members and credential holders in over 170 countries, PMI is the leading membership association for the project management profession.http://www.pmi.orgPMI ID No.:1452580

Tampa/St. Petersburg, Florida Area

• Senior financial control leader and project manager with a propensity for process improvement and actionable insights that result in meaningful cost reduction, revenue generation, and risk mitigation. Preformed balance.
• Market Access Reporting, consolidate and report on the liquidity risk for various commercial bank entities on both the bank and corp sides
• Legal Entity / Finance Manager for 50+ legal entities
• Elimination of non value added tasks resulting in savings of 500+ man hours yearly
• Oversee payroll funding for Citibank North America Inc
• Direct a team that is responsible for close / quarterly functions

• Senior Financial Analyst & Project Manger working in treasury services finance and liquidity operations departments. Led outsourcing initiatives and internal audits that resulted in bottom-line savings and risk.
• Compiled financial information (expense & revenue) to develop projections, management reports, & presentations for use in strategic decision making
• Accountable budget expense in excess of 180 million dollars & 1500 headcount
• Assisted in scope planning and guided execution for complex projects, such as offshoring outsourcing, and other global initiatives resulting in relocation of 500 functions from U.S. to India, projected to save 5M in.
• Supply Chain and vendor management consolidation project saving 300K annually
• Provided project management guidance and developed standard templates and protocols for effective planning, executing, and reporting of projects

• Total budget expense of 60 million dollars & 300 headcount
• Led an outsourcing initiative that resulted in decision to outsource in- house printing to Xerox, saving 12 FTE and 400K annually in operating expenses

• Accountable for the GAAP and Statutory financial reporting for several MetLife subsidiaries
• Act as an intermediary with lines of business, auditors, and senior management to produce and file GAAP and STAT audited financial statements
• Work with SOX team to assure compliance and adhere to NAIC and SEC guidelines
• Prepare investment schedules for audited insurance filings
• Work on prospectus filings for mutual fund and stock portfolios
• Database administrator for Access reconciliation database (assisted in implementation in Jan 03)

• Established marketing programs that resulted in 30% YOY organic growth
• Identified tracking metrics for brand building and customized them for high sales clients
• Received recognition from Brown Forman for being the top brand manager

• Provided timely project management & customer service to the US Navy building air craft carriers (Truman, Regan, Enterprise), specializing in electrical systems
• Led a team of 15 electricians in areas of project management, implementation, design, and fabrication

Mba, Finance / Marketing

Bachelor Of Science, Finance

Activities and Societies: Finance Club Golden Key International Honour Society

Technical - Electronics / Electrical Engineering, Mathematics, Physics, Metallurgy, Strength Of Materials, Ac / Dc Theory, Etc.

Activities and Societies: Intercollegiate Football

Education record