Syed B. Email & Phone Number

London, Gb

Large enterprises are being disrupted.Traditional consultancies are slow, bureaucratic and lack the entrepreneurialism to help clients break through the status quo. Therefore, incumbents remain vulnerable to disruption.We exist to help incumbents create disruption (not just respond to it). Our vision from day one remains the same. It very deliberately isn’t to be the biggest… it’s to be the best consultancy in the world. We are an award-winning firm of entrepreneurs (not typical consultants). The 34 awards to date recognize the quality and speed of our execution. In addition to recruiting talent from top universities, our experienced talent are former founders, intrapreneurs and operating executives.We operate a platform business comprised of premium boutiques. Our house of brands strategy delivers the intimacy and specialization of a boutique with the breadth and and scale of a large consulting firm.

Bangalore, Karnataka, In

Promoted. Expanded focus on large deals and operating model design to help clients shift from projects to products to platforms.

Bangalore, Karnataka, In

Company Restructuring. Started New Team.Witnessing the need to drive integrated, end-to-end solutions for large deals and high-stakes transformation programs, I proactively gained executive support to launch a new practice and created three new service offerings which collectively generated more than $100M + in revenue.

Bangalore, Karnataka, In

Promoted. Started New Team.Leveraging my success with multiple clients, I launched Wipro Digital's first true consulting capability targeted at CIOs.

Bangalore, Karnataka, In

Wipro Digital, together with Designit, is your innovation-led, digital transformation partner. Wipro (our parent company) has invested over $2B in acquisitions, partnerships and start-up investments through our venture fund. Notable acquisitions include: Cooper (Strategic Design), Appirio (Cloud Services) and TopCoder (Upwork for Enterprises). The firm is undergoing a significant, yet positive culture change and a localization effort internally - while also driving new ways of working for our clients.As a practice head, I was head-hunted out of Gartner to build our digital transformation framework and consulting offerings, partnerships and go-to market strategy across all industry verticals. The digital transformation framework was adopted enterprise-wide and has been independently validated by industry analysts as differentiating.My work, in part, has positioned Wipro Digital in the leader quadrant as a digital services company. IDC, the analyst firm says, "Wipro Digital is becoming a trendsetter in how services companies of future are being built." Within the firm, I am a sought-after solution architect and business development leader for our largest and most complex deals ($100M +).Currently pioneering the "future of consulting" and design-led transformation approaches.

Led initial MVP product development and product marketing efforts to acquire first 10, 100 and 1000 customers. Ran a series of "agile experiments" which resulted in a target market pivot and identification of our early adopter segment. Once that was clarified, I was able to perform customer development interviews and ethnographic observations to refine product features, pricing and marketing messages. All of the insights generated led to a few growth hacking tactics which leveraged existing platforms and relevant communities to accelerate our time to profitability. I also A/B tested cohorts for key metrics like LTV and CAC to optimize channel acquisition strategy across speed, cost, quality and conversion.-Continue to be an advisor to CEO

Stamford, Ct, Us

As the head of digital banking for N. America, Syed is focused on 3 key areas at Gartner: 1 Digital Business Strategy: including business model innovation and customer experience design2 Disruptive Technology Strategy: including guidance and road maps for dealing with the implications of SMACT (Social, Mobile, Big Data Analytics, Cloud, Internet of Things) and standing-up next-gen capabilities around API Management and Open Innovation3 Strategic Advice for the selection and implementation of key vendor relationships: including CRM, core banking systems, big data providers and API management platformsMore about Gartner (NYSE: IT):Gartner is the world's leading information technology research and advisory company. We deliver the technology-related insight necessary for our clients to make the right decisions.

Gb

Exceed client expectations, create business opportunities and provide thought leadership on growth and differentiation strategy projects as a subject matter expert within the banking vertical for a few of the most prestigious global banks located around the USA. Focused on the front office as a strategist for:-customer experience design (MoT analysis across customer journey)-customer segmentation modeling (primary statistical research based on surveying)-internet/mobile channel (prior to omni-channel) strategy-product development strategy (identifying needs, product ideation, development and commercialization)-sales process optimization (increase sales effectiveness)-customer loyalty and competitive sustainability strategiesPossesses substantial experience and knowledge on:-back office operations (making them lean and streamlining)-core banking IT systems (core banking transformation)-mobile banking strategy (focused on enabling new customer experiences like mobile remote deposit capture or new forms of hardware authentication)-payments strategy (focused on the future of money and value storage)-revenue enhancement (identifying new revenue streams, business and monetization models)-project management (dealing with and exceeded the expectations of C-level executives)-business intelligence (particularly with Cognos)-cost efficiencies (eliminating waste and boosting ROI, particularly with marketing spend analysis) -leadership development (coaching and mentoring higher and lower level staff)-continuous improvement (Lean and Six Sigma trained)

Us

Cost-effective and high quality work to prepare reports, presentations, studies, proposals, and analysis for busy independent consultants which allowed them to focus on the client.Main Contributions:Developed numerous strategies with respect to market entry, growth strategy, competitive analysis and product roadmaps.

New York, Ny, Us

Led business transformation projects focused on leveraging technology, talent, and culture to increase acquisition and retention rates based on profitable segmentation. Internal change management was an integral piece when optimizing the sales process to drive an enhanced customer experience.Main Contributions:Created a customer acquisition strategy which aligned the customer-facing product marketing with internal IT systems to drive new sales behaviors for higher new account openings. Resulted increased non-interest income by 26%

Spring, Us

Began leadership rotation, managing client-facing employees in the branches - ended with work on the national branch expansion project where I assisted in many strategic areas as an analyst, and finally a project manager.Main Contributions:-Identified key target customer segments from survey-driven conjoint analysis which fed down-stream strategy decisions.-Evaluated competitive landscape for product penetration and new market expansion which led to acquisition of a competitor bank to obtain legal charter necessary to expand into target markets.-Enhanced effectiveness of sales and operations processes coupled with implementation of a custom-built core banking IT system saved $2M.

Architect of initial business plan, designed business models to define logistical network optimization and led all initial planning activities in formulation of start-up international logistics company.

Masters Of Business Administration, Strategy And Innovation

Service Design Immersive