“HPI is a +30-year-old retail company in the fashion industry, making it both a huge opportunity and challenge in digital transformation.” - Therefore, Tech Head must balance between short-term business goals and long-term vision for technology planning.----- Short-term -----Heal significant pain points and keeps the existing system stable.- Maintain the existing website and produce a few functions to fix some issues in the store operation.- Ensure existing and next-generation systems stay connected to make the transformation transparent to users.----- Long-term -----Grow tech culture and foundation from zero to hero.- Build a successful team from 0 to 30 members with three core values: integrity, user-oriented, and collaboration.- Coach the system design mindset with the micro-services model, hexagonal architecture, and self-service infrastructure. It is helpful to build robust, extensible, and flexible platforms in the future.- Grow five technical seeds to achieve a successful omni-channel management system: + Consumer platform: E-commerce website, Loyalty Mobile-app, and Customer Relationship Management. + Operation platform: Point of Sales, Order Fulfillment, Stock & Warehouse Management, and Merchandising Operation. + Partnership platform: Payment services (ex., Momo, OnePay, VNPay), Delivering services (ex. GHN), and B2B hooks (ex. TikTok, Shopee). + Core platform: Order Management System, Data stream & warehouse. + Cloud platform: AWS, GCP, K8S, Auto-scaling, Cost optimization.

Define and build user-oriented products:- Transportation includes the first-mile, last-mile, line haul, and integrating with 3rd partners.- After-sales includes classifying goods, exchanging a new product, refunding, warranty, returning to sellers, and liquidating.- Marketplace includes supplier onboarding & profiling and goods management.Coach the squad to become excellent specialists in product development with User-oriented, Agile framework, Divide-and-rule mindset.----- Key results ------ Grow the team from 5 to 16 members.- Handle over 70,000 packages daily in-network with 95% on-time delivery (aligned with the mid-year goal).- Save 30% of the working time of After-sales Center.

- Coordinate with CTO directly to build the technology strategy and develop for two e-commerce websites dienmayxanh.com and bachhoaxanh.com, from the very first days.- Upgrade the whole elder backend of websites from the monolithic to microservice architecture with .NET, Redis, Elasticsearch, RabbitMQ, and Kafka.- Collaborate with stakeholders to solve challenging business problems, such as centralizing promotions, reducing inventory errors, and goods attribute standardization.----- Key results ------ Engage over 3.5 million users and over 11 million Page Views per month.- Avg. Page Loading Speed is down from 5 to 2.5 seconds, twice as fast as Google's recommendation.- Reduce 35% of the working time of Content Web Admin.- Adapt every promotion kind, including discount and gift combinations.Work just two weeks for any payment service integration.

- Develop an ERP system - Zebra - one of software products of SAIGONTECHCOM.- Develop an Android application intergrated with different ERP systems (Zebra, SAP B1, etc.).- Communicate with customers and support sales.

- Develop the DMS system (includes Web application and Android application) and integrate with SAP B1.- Train salesmans, logisticians, accountants and others for using the system.