Providing impartial, time-bound support to scope and provide recommendations to senior decision makers on high priority delivery challenges.Providing clear insight and actionable options to leaders to strengthen Defence's delivery capability.Working closely with key stakeholders, and tailoring our approach to the specific requirements of each review undertaken.Assessing issues, conducting deep dives and using evidence to recommend options for improving delivery.

Preparing the Directors for attendance at senior boards including ExCo and DDG, ensuring sight of papers and securing wider Strat Hub comments and briefings.Supporting the Directors with drafting presentations, writing reports and other written outputs and team management.Driving the Strat Hub D&I agenda and leading on corporate activities that contribute towards building and maintaining a supportive, motivated and resilient private office culture.Leading on the Strategic Hub comms plan including designing and maintaining Strat Hub portal pages and communicating Strat Hub messages (internally and externally) in a succinct and engaging manner, using appropriate methods to achieve the desired impact, including creating and maintaining the Strategic Hub Induction Pack.Attending business management meetings, providing secretarial and logistical support where required and ensuring deadlines set by Directors are met.Responding to enquiries and correspondence on behalf of the Directors, drafting appropriate responses where necessary and and overseeing the coordination and management of Parli business, coordinating Strat Hub corporate reporting including ARAc, DP, business plan and SWP returns.Working with other teams to establish and manage all Strat Hub business and corporate functions. Ensuring Hub staff are kept fully informed and up to date on business priorities and new developments and coordinating the annual People Survey including directing and monitoring action plans.

Leading on 'Transforming Defence – an overview', to provide a broad overview of transformation activity within organisations and across Defence.Supporting the delivery of the transformation engagement strategy and wider transformation communications.Updating key Transforming Defence narrative communication products to align with refreshed core messaging. Leading on stakeholder engagement activities including conducting stakeholder mapping to identify key internal audiences, developing a proposal for the introduction of a Defence Transformation advocate network, and co-ordinating engagement activities.Developing and finalising stakeholder guides, seeking internal stakeholder views/buy in. Sharing, promoting and embeding guides (and practices within) across Defence.Continuing the delivery of the Your Story empowerment campaign, including producing insight reports on campaign performance.Providing the secretariat for the Transformation Executive Steering Group to support the management and governance of the Defence Transformation team.Supporting the provision of fit-for-purpose responses to Department of State requirements requested from the Transformation Directorate such as: Annual Report and Accounts, Defence Risk processes, and briefs to Parliamentary committees, Ministers and senior officials, in a timely manner.Working as a Civil Service Modernisation and Reform Champion, a key part of the movement for change in the Civil Service. Working with Champions in my department, across my region and throughout the entire Civil Service to help make the Civil Service a more Skilled, Innovative and Ambitious placeUndertaking the role of Branch Security Officer, managing security within the Transformation directorate, and ensuring compliance with all business requirements.

Working with the CEO and Chair to define, create and implement the company's business strategy. Planning and overseeing stakeholder engagement through strategic outreach and organising and attending meetings and eventsEnsuring all awareness campaigns are in line with the company’s strategic goals by defining selection criteria, creating project plans and developing actions plans.Responsible for creating and approving all external communications including press releases, social media posts, website content and email content.Developing a communications strategy to ensure strategic use of communicationsEstablishing brand guidelines for internal and external use and rolling them out within the company.Responsible for managing the company rebrand internally and communicating the rebrand externally across various channels.Designed and oversaw the redevelopment of the corporate website.Increased press activity through building relationships with the media, which led to the company being featured in the national press, including the Guardian and BBC Radio 4’s Moneybox programme.Organically growing the company’s social media following through the posting of regular content.Experienced in communicating complex subject matter clearly and simplyStakeholder mapping using graph database applications.Skilled in various applications including Hootsuite, Mailchimp, SurveyMonkey, SQL, NEO4J and WagtailBeing the first point of contact for all media/press enquiries

Working as part of the Audit Team, conducting monthly internal audits of the company’s information security management system in conformance with the ISO 27001:2017 standard. Using both a process based and clause based approach to internal auditing. Documenting results of internal audits and developing action plans with the relevant Senior Manager or department head.Reporting audit results and action plans to the CEO and Compliance Manager.Developing an internal communications strategy for ISO 27001 to increase staff awareness. Creating workshops, visual aids, training materials and activities in line with the communications strategy.Preparing the organisation for annual external audits and ensuring conformity across the business.Achieving the implementation of a company-wide Business Continuity Plan

Awarded a Going The Extra Mile Award by the CEO and wider management, a prestigious award within the organization which was received for consistently high performance.Took the lead on managing customer accounts, dealing with all B2B account queries.Designed new databases to streamline work and increase efficiency.Created training materials including guidebooks on SQL and Access Databases, and provided training to the team.

Planning and overseeing online and offline marketing campaigns including designing targeted Google Adwords campaigns. Promoting the organisation and taking full use of the $10,000 per month Google NonProfit grant, in order to bring in new visitors, subscribers and donors.Being responsible for external communications, creating the annual newsletter for subscribers (in both English and Spanish) for 2016.Digital Marketing including: promoting the company through blog posts, social media outreach and updating web pages and the SEO of blog posts through Wordpress.Collaborating with the Fundraising team, providing event management and on the ground marketing campaigns.