Fiona Armstrong Email & Phone Number

Leeds, Gb

Engaging in the collaborative refinement of company policies, encompassing safeguarding, behavioral standards, and health and safety protocols. Proactively recommending and implementing policy enhancements, with a keen focus on their practical applicability and clarity during the summer operational period. Ensuring all policies are rigorously aligned with the most current government guidelines, including 'Keeping Children Safe in Education' and the 'National Minimum Standards for Boarding Schools'. Working closely with the staff experience team by conducting interviews to support the recruitment of summer staff.

Headington School Oxford

Directed the successful operation of an English language summer program at Headington School, overseeing the experience of 400 students and the performance of a 45-member staff. Exemplified strong leadership by fostering constructive collaboration among teaching staff, house parents, activity leaders, and students, ensuring a cohesive and supportive learning environment. Educated staff on safeguarding protocols and consistently monitored adherence to professional standards, serving as the Designated Safeguarding Lead responsible for managing all pastoral and welfare concerns.

As the Voluntary Treasurer for the Board of Directors at the Actors Equity Union, I am entrusted with overseeing the financial stewardship and fiscal management of the organization. My role encompasses a range of critical responsibilities aimed at ensuring financial integrity and transparency while supporting the union's mission to advocate for and represent its members.

Eton College

Directed the successful operation of an English language summer program at Eton College, overseeing the experience of 160 students and the performance of a 25-member staff.

Cardiff, Wales, United Kingdom

Oversaw and directed Film Cymru’s youth initiatives funded by the BFI, focusing on engaging teenagers and young adults. Collaborated closely with the Skills, Audience, and Education departments to analyze and report on film consumption patterns among young people in Wales. Provided comprehensive updates and training to the Ffilm Cymru team on safeguarding policies for children and vulnerable adults, serving as the organization's designated Safeguarding Lead. Actively supported the team in resolving disputes related to educational projects, skills development, and film production. Ensured meticulous record-keeping, data collection, and report generation for the BFI, maintaining high standards of accuracy and transparency.Professional Training:NSPCC Safeguarding LeadDisability AwarenessFirst AidMental Health First Aid

Rochester Independent School

Directed the successful operation of an English language summer program at Rochester Independent School, overseeing the experience of 185 students and the performance of a 22-member staff.

Auckland, New Zealand

Managed independent theatre productions hosted at Auckland’s renowned Basement Theatre, Q Theatre, and The Actors Program. Oversaw every facet of the production lifecycle, including meticulous budgeting, strategic funding acquisition, and comprehensive team coordination. Partnered with creative teams to ensure the realization of artistic visions, secured vital financial backing, and executed high-caliber performances that captivated both audiences and stakeholders. Demonstrated expertise in fostering artistic excellence while maintaining financial and operational efficiency.

Auckland, New Zealand

Entrusted with the comprehensive care of fifty students, providing round-the-clock supervision and support. Acted as the primary liaison with parents and guardians, facilitating effective communication and addressing any concerns with professionalism. Vigilantly monitored students' physical and mental well-being, promptly reporting any issues to management to ensure timely and appropriate interventions. Maintained and meticulously updated student records to ensure precise tracking of health and well-being metrics.Implemented and sustained positive exercise and social routines to promote overall student development. Administered medication with meticulous attention to detail, ensuring both efficacy and comfort. Engaged in continuous professional development through various seminars to stay current with best practices and uphold the highest standards of care and policy adherence.

Wanaka

Accountable for the comprehensive oversight of the rooms division within the hotel, ensuring the provision of superior guest experiences and the attainment of operational excellence. Directed all aspects of revenue management to optimize room occupancy and revenue through strategic pricing and targeted promotional initiatives. Spearheaded the implementation of an advanced Content Management System (CMS) to enhance reservation efficiency and drive profitability. Oversaw the seamless management of hotel operations amidst extensive renovation projects, ensuring minimal disruption and sustained service quality. Led the recruitment, development, and training of front-of-house staff, including receptionists, porters, and reservation teams, fostering a high-performance environment aligned with the hotel’s service standards..

Leeds, England, United Kingdom

Oversaw office operations, ensuring seamless communication with parents, meticulous record-keeping, and systematic filing of all documents. Coordinated daily administrative functions, working in close collaboration with various departments such as HR and management to ensure integrated and efficient operations. Managed the procurement of office supplies, including ink cartridges, toner, and paper, ensuring adequate inventory levels and operational readiness. Executed a range of office duties with precision, including handling multi-line phone systems, welcoming parents and agents, and managing both incoming and outgoing correspondence.

Bachelor’S Degree, English Literature And Drama, 2.1

Safeguarding Children

Designated Safeguarding Person (Wales) 2-Day Training Course

England Designated Safeguarding Lead

England Safeguarding Training Levels 2+3