Fiona Bavakkat Joseph Email and Phone Number

* Processing receipts, issuing statements, credit control and liaising with Agents* Support the management of the aged analysis, including investigation of overdue balances* Dealing with queries regarding account statements/payments* Cash allocation to include refunds and commission payments

* Proficiently managing and maintaining financial records, ensuring accuracy and compliance with accounting standards.* Organized and categorized financial documents, streamlining data retrieval and auditing processes.* Record and pay all supplier invoices. Reconcile supplier invoices with their statements. Maintain supplier records on the accounting system.* Dealing with different Nominal Codes, Charts of Accounts, and Tax Codes.* Processing Accounts payable and Accounts Receivable.* Executing end-to-end payroll processes, including data input, calculations, and disbursements, resulting in error-free and on-time payments.* Addressing employee payroll inquiries and resolving discrepancies promptly and professionally.* Effectively managing accounts payable/receivable functions, overseeing invoicing, payment processing, and collections.* Implementing efficient billing systems, resulting in improved cash flow and reduced outstanding balances.* Proficiency in using accounting software such as Sage 50, QuickBooks, and Xero.* Demonstrating ability to leverage technology to enhance accounting and payroll processes.* Collaborating closely with cross-functional teams, providing financial insights and support for various projects and initiatives.* Actively participating in team meetings and contributing to process improvements.* Maintaining a high level of attention to detail in all financial transactions, ensuring precision and minimizing errors.* Conducting regular audits to identify discrepancies and reconcile accounts.* Stayed up-to-date with changes in accounting and payroll regulations, ensuring strict compliance with legal requirements.* Petty Cash Reconciliations and dealing with the commercial cards and directors' accounts reconciliation.* Reverse Charge and Implication on VAT Return.

* Managed electronic customer records, handling data entry and administrative tasks related to billing and Accounts Receivable (AR).* Administered efficient physical and digital filing systems, ensuring records were organized and easily accessible for team members.* Provided proactive and efficient clerical support to managers, contributing to the seamless operation of daily activities.* Orchestrated impeccable office organization to enhance efficiency, professionalism, and performance objectives.* Maintained direct communication with customers, addressing their needs and ensuring high levels of satisfaction.* Facilitated effective communication across departments, coordinating meetings and ensuring critical information flow within the company.* Managed appointment scheduling and upheld a master calendar to streamline company-wide activities.* Successfully completed daily billing, collections, and reporting tasks, contributing to financial accuracy and transparency.* Collaborated closely with the finance team, assisting with basic accounting tasks, billing, and expense recording.* Efficiently handled minor technical issues and liaised with IT support for seamless office technology management.* Addressed client inquiries and concerns with a customer-centric approach, resolving issues promptly and effectively.* Navigated and resolved various office-related challenges, demonstrating strong problem-solving skills.

* Efficiently facilitated business coordination and delivered comprehensive administrative support.* Leveraged excellent communication and listening skills when interacting with clients and guests, both in-person and over the phone.* Proactively engaged with prospective clients to provide comprehensive assistance regarding business policies and procedures.* Managed billings, contracts, policies, and financial transactions, ensuring accuracy and timely execution.* Maintained meticulous cost statements, contributing to effective financial tracking and reporting.* Utilized computerized financial systems to address inquiries related to specific accounts.* Orchestrated successful events and marketing programs to enhance brand visibility and engagement.* Reviewed files, records, and documents to swiftly retrieve information and fulfill requests.* Demonstrated organizational skills by preparing detailed itineraries for inspection managers during company visits.* Assumed the role of training new employees, ensuring they were well-versed in company procedures.