Fiona Cooper Email & Phone Number

Southend On Sea, United Kingdom

• Monitoring news & trends within the consumer health industry• Production of customised competitive intelligence reports with a focus on analysis of key trends & business opportunities• Monthly & quarterly newsletters tailored to individual client specifications• Reporting on competitor activity and new product development for key clients, to assess potential business impacts • Data analysis; graphic representation of data, cleaning and processing large volumes of data using Excel and Powerpoint

London, United Kingdom

• Writing, editing and project management of key data led publications, including the industry leading Property Perspective and monthly Marketviews• Engaging with key stakeholders in agency and marketing teams to make sure all reporting is on message and timing fits with business needs • Graphic representation of data, data cleaning and processing large volumes of data using Excel and Powerpoint for use in market reports, pitches and for clients• Producing high quality presentations to aid and simplify understanding of data and trends• Producing market share and competitor analysis for use in strategic business decisions• Responding to client requests (external & internal) for analysis and data, maintaining relationships with CBRE clients across the business lines

London

• Maintaining the CBRE Office Plus database, updating records in a timely and accurate manner • Sourcing the latest property information from trade press, telephone calls, email enquiries and market gossip • Organising and chairing internal meetings to update information / aid market understanding • Creating and formatting bespoke data reports for use internally, for use in pitches and for clients • Responsibility for fulfilling incoming data requests at short notice and also working to longer term monthly and quarterly deadlines • Checking, sorting and cross referencing large volumes of data using excel, removing duplicates etc. • Keeping records and graphics of key team metrics • Implementing amendments and improvements to the database, liaising with the tech team and testing any changes in UAT and live systems• Reporting any issues and bugs, following up and testing fixes to the database to ensure functionality

Chelmsford, United Kingdom

• Input into design and development of new database and website for veterinary pharmaceutical data, liaising with design team to implement changes from testing and feedback from potential clients• Co-ordinating meetings with the website designers• Maintaining & populating the database for the Cerevet website and providing updated reports to the team and management as required, Updating the website ready for launch• Collating data from various sources for inclusion in industry reports • Market research into product area and competitors• Communicating with potential clients by telephone and email

Responsible and accountable for accuracy and pertinence as well as the day-to-day administration of the EGi subscription website. Daily liaison with key players to identify & review changes in London-wide commercial property market, and reflecting these in real time on EGi, a comprehensive database of researched commercial property data including building reports, comparables, occupier data and availability data

Responsible for managing all administrative aspects of a cattle genetic testing business unit, including training support staff, maintaining relationships, collaborating with testing laboratories and working with internal staff to ensure results are processed and released to schedule. I handled and resolved customer issues, queries and complaints in addition to making recommendations for process changes based on client feedback.

Political Science, Political Science, 2:1

Education record