Fiona Dillon Email & Phone Number

County Waterford, Ireland

Reporting to the Financial Services Recruitment Manager in Matrix Recruitment, my role involved building mutually beneficial relationships with clients and candidates.Key Responsibilities:Responsible for liaising and building relationships with existing clients whilst cross-selling Matrix services & account management.Actively sourced and effectively communicated with high volumes of candidates, using platforms such as the Matrix database, LinkedIn, job boards and direct job applications.Assisted with all stages of the recruitment process for both client and candidate.Participated in candidate management and ensured that there was a constant pipeline of candidates.Prepared and posted job advertisements to attract suitable talent.Screened applications and assessed suitability through phone and video calls.Conducted interviews with candidates and prepared them for interview with the client.Provided candidates with career advice.

Dublin, County Dublin, Ireland

Reporting to the L&D Director in AIB Capital Markets, I effectively managed nine L&D programmes and maintained the L&D business areas; Corporate Finance, Corporate Operations, Compliance, Poland, Hungary and HR Support & Technology.Key responsibilities:Effectively managed the following programmes: Management Foundation Programme, Building Confidence, Innovative Thinking, Study Skills, Effective Presentation Skills, Advanced Presentation Skills, Learning & Development Workshop, Increasing Personal Impact and Work Smarter not Harder courses.Reviewed and improved the Management Foundation Programme.Delivered opening presentations for training courses and programmes.Reviewed and improved the Management Foundation Programme.Built a professional relationship with external training consultants and suppliers by meeting to review programmes on a regular basis and provided feedback.Agreed Service Level Agreements with training consultants and designed guidelines.Received feedback from the business to ensure that L&D initiatives were clearly meeting their needs and adding value.Ensured value for money for the business by utilising selected consultants time as effectively and efficiently as possible and ensuring maximum occupancy of all programmes.Designed an international induction for managers.Managed the annual Recognition Ceremony event for 150 attendees receiving awards.Conducted business interviews on an adhoc basis.

Dublin, County Dublin, Ireland

Reporting to the HR Director in HSBC Dublin, I was responsible for recruitment for half the business. Managed the recruitment process from approval, sourcing, interviewing, reference checking and offer stage.Key responsibilities:Advised hiring managers on recruitment best practice.Managed the recruitment process from approval, sourcing, interviewing, reference checking and offer stage.Proactively researched new ideas to attract candidates in a competitive market.Presented HSBC at Careers Fairs, Universities and Colleges.Worked closely with preferred supplier recruitment agencies in the hiring process.Tracked applications on a Recruitment database and maintained recruitment sites.Maintained accurate recruitment management information.

Dublin, County Dublin, Ireland

As a member of the HR team, reporting to the HR Manager in FBD, I was involved in recruitment across a network of office locations throughout Ireland.Key Responsibilities:Conducted recruitment across all functions nationwide.Prepared recruitment procedures.Designed recruitment guidelines.Represented FBD at College Careers Fairs.Standardised contracts of employment.Presented to one hundred Agri-Science graduates on CV preparation on behalf of the Irish Farmers Association (IFA).

Dublin, County Dublin, Ireland

Reporting to the HR Manager, I specialised in recruitment in my first year and set up and ran a central recruitment function. In my second and third year I had a HR Generalist role. I provided recruitment, T&D and employee relation services to half the business. In my fourth year I specialised in Training & Development. I set up a central training & development function. I designed and delivered soft skills courses and co-ordinated general courses and stockbroking qualifications for staff.Key Responsibilities:Conducted recruitment at all levels and across all functions.Managed all aspects of the recruitment process including recruitment authority, job descriptions, advertising, shortlisting CVs, interviewing and offer stage.Implemented and monitored preferred supplier arrangements with Recruitment Agencies.Designed recruitment policies and procedures.Set up and managed the Davy Graduate Development Programme.Recruited graduates using assessment centres and introduced the use of psychometric testing.Advised management on interview protocol and techniques.Reviewed and updated contracts of employment and authorised recruitment invoices.Designed and delivered soft skills courses and Induction training.Developed a T&D strategy to raise employee capability to achieve business requirements.Managed the training needs analysis process to highlight development needs. Identified solutions and oversaw the organising of the most effective training interventions.Performed ongoing sourcing of training suppliers. Acted as an internal consultant for career development and training needs.Worked with managers to ensure development and rotation plans in place for graduates and ran the mentoring programme.Developed procedures for recording personal development plans.Reviewed and enhanced the induction programme and shared responsibility for running same.Managed the professional qualifications study scheme and updated management of training activities.

Dublin, County Dublin, Ireland

Human Resources Administration.

Dublin, County Dublin, Ireland

Back Office Administration for the London dealing desk.

Higher Diploma In Business Studies, Business/Commerce, General, 2:1

National Diploma In Personnel Management, Human Resources Management/Personnel Administration, General, Merit

Bachelor Of Social Science, Social Sciences, 2:2

Education record