• Provided full spectrum of secretarial support to the Senior Vice President and ad hoc support to another 3 senior executives including Deputy CEO• Scheduled and co-ordinated internal and external meetings, took minutes and updated calendar appointments• Handled all International and Domestic travel arrangements including flight bookings, accommodation, ground transportation, VISA, Forex, etc. as well as processed travel claims• Screened calls, took messages, initiated conference calls and Video-conferencing• Screened e-mails and acted on the urgent and important ones, took dictation and often responded to e-mails on behalf of the Vice-President• Liaised with other departments for timely execution and completion of work assigned to them• Followed up on the action points as required and provided timely reminders• Prepared PowerPoint presentations for training sessions conducted by the VP• General office support or assistance; prepared reports, filing, scanning and indexing of documents for records

• Handled Front office – Welcomed visitors by greeting them, in person or on telephone, answered and referred inquiries • Handled email correspondence, maintained office filing and storage systems • Prepared Invite letters for foreign visitors, Covering letter and Forex letter for employees travelling abroad • Set up Board room / Conference room, Lunch arrangements, Hotel and Travel bookings• Prepared expense vouchers for petty cash expenses• Vendor Management – Prepared vendor agreements, databasing of invoice details and handled cheque payments• Stationery management, Courier management