Fiona Evans

Fiona Evans Email and Phone Number

Conductor at Transport for Wales @ Transport for Wales
cardiff, cardiff, united kingdom
Fiona Evans's Location
Caernarfon, Wales, United Kingdom, United Kingdom
Fiona Evans's Contact Details

Fiona Evans work email

Fiona Evans personal email

n/a

Fiona Evans phone numbers

About Fiona Evans

I have business management experience working for national organisations and specialise in customer service. My qualities lie in staff development and motivation. My outgoing personality enables me to get on well with people from all backgrounds. I am able to deal with customers with tact and diplomacy. I take pride in achieving high standards of work and am committed to self development.Specialties:  Management qualifications and experience in a customer service environment  Ability to motivate others to achieve their full potential Organisational and administrative skills IT literate Welsh learner Training and supervisory skills with Assessor qualifications Ability to maximise sales and revenue Negotiating and liaising with government and influential bodies

Fiona Evans's Current Company Details
Transport for Wales

Transport For Wales

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Conductor at Transport for Wales
cardiff, cardiff, united kingdom
Employees:
443
Fiona Evans Work Experience Details
  • Transport For Wales
    Conductor
    Transport For Wales Mar 2018 - Present
    Train Conductor
  • Self Employed
    Registered Childminder
    Self Employed May 2007 - Present
    I currently run a professional Child minding business. The business focuses on the developmental and social needs of the children whilst maintaining exceptional customer service for the parents. I am responsible for the writing and execution of child care policies and reports for the Care Standards and Social Services Inspectorate Wales.
  • Virgin Trains
    Customer Service Manager
    Virgin Trains May 1998 - May 2007
    I was responsible for the recruitment and management of 50 staff consisting of Train Managers and the On Board Customer Service Team. Working with industry leaders to promote Virgin’s new trains and to develop new business. My duties included: Customer Service On Board the Trains Management & Development of the members of staff in the customer service team Negotiating contracts with other train operators and industry partners  Liaising with influential bodies and… Show more I was responsible for the recruitment and management of 50 staff consisting of Train Managers and the On Board Customer Service Team. Working with industry leaders to promote Virgin’s new trains and to develop new business. My duties included: Customer Service On Board the Trains Management & Development of the members of staff in the customer service team Negotiating contracts with other train operators and industry partners  Liaising with influential bodies and agencies such as The Rail Passenger Committee, AM’s and MP’s Maximizing on board sales and revenue Show less

Fiona Evans Skills

Leadership Training Management Sales Recruiting Operations Management Customer Service Logistics Customer Satisfaction Staff Development Teamwork Negotiation Customer Retention Customer Experience Performance Management Team Management Coaching Time Management New Business Development

Fiona Evans Education Details

  • Brunel Technical College - Bristol
    Brunel Technical College - Bristol
    Hotel, Catering And Institutional Management
  • University Of Wolverhampton
    Ba Hons Business & Tourism
  • South Cheshire College
    South Cheshire College
    Hotel, Catering And Institutional Management

Frequently Asked Questions about Fiona Evans

What company does Fiona Evans work for?

Fiona Evans works for Transport For Wales

What is Fiona Evans's role at the current company?

Fiona Evans's current role is Conductor at Transport for Wales.

What is Fiona Evans's email address?

Fiona Evans's email address is fi****@****i.co.uk

What is Fiona Evans's direct phone number?

Fiona Evans's direct phone number is +4479526*****

What schools did Fiona Evans attend?

Fiona Evans attended Brunel Technical College - Bristol, University Of Wolverhampton, South Cheshire College.

What skills is Fiona Evans known for?

Fiona Evans has skills like Leadership, Training, Management, Sales, Recruiting, Operations Management, Customer Service, Logistics, Customer Satisfaction, Staff Development, Teamwork, Negotiation.

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