Train Conductor

I currently run a professional Child minding business. The business focuses on the developmental and social needs of the children whilst maintaining exceptional customer service for the parents. I am responsible for the writing and execution of child care policies and reports for the Care Standards and Social Services Inspectorate Wales.

I was responsible for the recruitment and management of 50 staff consisting of Train Managers and the On Board Customer Service Team. Working with industry leaders to promote Virgin’s new trains and to develop new business. My duties included: Customer Service On Board the Trains Management & Development of the members of staff in the customer service team Negotiating contracts with other train operators and industry partners  Liaising with influential bodies and… Show more I was responsible for the recruitment and management of 50 staff consisting of Train Managers and the On Board Customer Service Team. Working with industry leaders to promote Virgin’s new trains and to develop new business. My duties included: Customer Service On Board the Trains Management & Development of the members of staff in the customer service team Negotiating contracts with other train operators and industry partners  Liaising with influential bodies and agencies such as The Rail Passenger Committee, AM’s and MP’s Maximizing on board sales and revenue Show less