Head Of Esr Customer Relations
Current
Ibm Global Business Process Services
Nov 1983 - Present
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Fiona Gregory Email & Phone Number
Head of ESR Customer Relations at IBM
at
IBM Global Business Process Services
1 work email found
@ibm.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
IBM Global Business Process Services
Role
Head of ESR Customer Relations at IBM
Location
Greater Sheffield Area, United Kingdom, United Kingdom
Who is Fiona Gregory? Overview
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Quick answer
Fiona Gregory is listed as Head of ESR Customer Relations at IBM at IBM Global Business Process Services, based in Greater Sheffield Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at ibm.com and a matched LinkedIn profile for Fiona Gregory.
Fiona Gregory previously worked as Head of ESR Customer Relations at Ibm Global Business Process Services and Head of ESR Customer Relations at Mckesson Uk. Fiona Gregory studied at Newfield Secondary School, Sheffield.
Company email context
Email format at IBM Global Business Process Services
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{first_initial}{last}@ibm.com
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AeroLeads found 1 current-domain work email signal for Fiona Gregory. Compare company email patterns before reaching out.
Profile bio
About Fiona Gregory
Fiona Gregory is a Head of ESR Customer Relations at IBM at IBM Global Business Process Services. She possess expertise in customer relations, customer service, customer satisfaction, documentation, quality assurance and 28 more skills. Colleagues describe her as "Fiona is an excellent Customer Relationship Manager. She connects with people at all levels and is able to represent the customer and her organisation with no conflict of interest. Fiona ensures that the customer is at the centre of what we do and is a superb advocate for customer issues."
Listed skills include Customer Relations, Customer Service, Customer Satisfaction, Documentation, and 29 others.
Current workplace
Fiona Gregory's current company
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Ibm Global Business Process Services
4 roles · 28 years
Fiona Gregory work experience
A career timeline built from the work history available for this profile.
Head Of Esr Customer Relations
Nov 1983 - Jun 2015
Esr Client Relationship Manager Lead
Managing a Team that supports all ESR Professional Users in England and Wales. Being the point of escalation and the conduit between Users and the centre.
Oct 2005 - Jul 2012
Production Services Manager
Managing a Team delivering the Standard Payroll System (ISoft) to the NHS. Delivering Financial solutions. Delivering Print Solutions. Liaising with Third Parties.
1998 - 2005
~7 yrs
2 education records
Fiona Gregory education
Education record
Newfield Secondary School, Sheffield
Education record
Stannington College, Sheffield
FAQ
Frequently asked questions about Fiona Gregory
Quick answers generated from the profile data available on this page.
What company does Fiona Gregory work for?
Fiona Gregory works for IBM Global Business Process Services.
What is Fiona Gregory's role at IBM Global Business Process Services?
Fiona Gregory is listed as Head of ESR Customer Relations at IBM at IBM Global Business Process Services.
What is Fiona Gregory's email address?
AeroLeads has found 1 work email signal at @ibm.com for Fiona Gregory at IBM Global Business Process Services.
Where is Fiona Gregory based?
Fiona Gregory is based in Greater Sheffield Area, United Kingdom, United Kingdom while working with IBM Global Business Process Services.
What companies has Fiona Gregory worked for?
Fiona Gregory has worked for Ibm Global Business Process Services, Mckesson Uk, Mckesson Information Solutions Uk, and Mckesson.
How can I contact Fiona Gregory?
You can use AeroLeads to view verified contact signals for Fiona Gregory at IBM Global Business Process Services, including work email, phone, and LinkedIn data when available.
What schools did Fiona Gregory attend?
Fiona Gregory studied at Newfield Secondary School, Sheffield.
What skills is Fiona Gregory known for?
Fiona Gregory is listed with skills including Customer Relations, Customer Service, Customer Satisfaction, Documentation, Quality Assurance, People Skills, People Management, and Managing Employees.
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