Fiona Gulliver Email & Phone Number

Greater Bristol Area, United Kingdom

Lead on the Learning and Development Strategy for NCC; implement internal programmes that support growth of skills and behaviours of our people in both technical and behaviours; lead on the implementation of a Talent and Performance management system; deliver team development programmes including Insights Discovery model.

United Kingdom

Manage the Design and Delivery team within Learning & Apprenticeship Services who create exciting and innovative eLearning and instructor led content around leadership, management, behavioural, wellbeing, Diversity & Inclusion and compliance.

London, United Kingdom

Learning and Development Consultant at Atkins (SNC Lavalin). Most recent projects include: supporting productive home working by designing and building a SharePoint site of materials for employees and managers. Transition of senior development programme to virtual delivery.Previously global lead for performance using Cornerstone on Demand software (both.

London, United Kingdom

• Recruited to establish a training function where there had not previously been one in place.
• Strategic review of the firm to establish the business goals, needs and training requirements for each area. Liaison with team leaders and individuals to develop training plans and budgets.
• Raised awareness and interest in training, which resulted in the budget doubling each subsequent year.
• Established and managed a team of IT trainers, a project assistant and administrator responsible for the design and delivery of all internal training.
• Design and delivery on internal skills training for all levels including: time management & organisation skills; delegation; effective communication; client service & professionalism; coaching; branding; digital.
• Design, management and delivery of induction programme and appraisal training at all levels including trainee solicitor induction. Appraisal returns increased from 57% to 90% showing a vast improvement in quality.

• Management of training budget and alignment of training to business objectives.
• Liaison with individuals and team leaders in all business areas to identify training requirements including technical, regulatory, examination, IT, personal development and management.
• Design and management of induction and appraisal processes including delivery of skills training and key input to online appraisal for support which resulted in 25% increase in returns and enable more focussed analysis.
• Design and re-develop pan-European programme to ensure Corporate Finance graduates had the technical skills required to add real value and learn company specific practices and techniques as well as building a network.
• Revised, with line management and Compliance, systems and controls to align with new FSA regulatory regime. Work on competencies, job descriptions, performance review processes and training records, increasing ability.
• Liaison with external providers and venues to negotiate on cost and ensure value and quality of training provided.

Bachelor Of Business Studies (Hons), International Hr Management

BA (Hons) Business Studies with International HR Management, Open University (2:1)

Education record