Fiona Kurtz Email & Phone Number

I am an experienced Manager/Leader, with a solid background working in the Aged care, banking and community sectors. I have attained many accomplishments in this time in Customer experience, optimising business projects, developing operations and people management. With a proven track record of success, I have consistently demonstrated my ability to effectively manage business operations, handle change, harness opportunities for continuous improvement, deal with performance management, plan and implement a strategy, as well as ensure project deliverables are met consistently for various complex projects with many stakeholders. Skilled in Call Centres, Leading & Managing People, Budgeting, Business Relationship Management, Strategy, Operations Management, Facilities Management, Project Management, Change Management, Risk Management, Personal and Residential Lending, CRM, Process Improvements, Sales Management, Customer relations, Reporting and Customer Experience.

Listed skills include Change Management, Call Centers, Management, Performance Management, and 20 others.