Fiona L. Email & Phone Number

California, United States

Los Gatos, Ca, Us

Los Gatos, Ca, Us

Los Gatos, Ca, Us

Greenwood Village, Co, Us

- Manage an average of 25-30 projects at a time from initiation to closure, with each project ranging from 8 to 500 hours- Build project plans and client documentation in collaboration with project engineers- Strategize most efficient ways to mitigate roadblocks during project lifecycle and deliver solutions to client in an effective manner- Collaborate with other acquired branches to create a National PMO process- Maintain an average of 98.33% satisfaction rate on projects- Lead a team of engineers to complete an onprem to cloud migration within a 72 hour turnaround time

Greenwood Village, Co, Us

- Provided direction on approximately 15-20 projects at a time, ranging from 4 to 50 hours at various stages of the project lifecycle- Supported project managers on multiple projects ranging from 50 to 2000 hours for a variety of project types- Monitored variances in the scope/budget and collaborated with project managers to present solutions to client- Facilitated daily scrums with infrastructure, network, and legacy systems engineers- Contributed to the development of internal processes in collaboration with other departments outside PMO- Provided training for the new project coordinator and project manager- Assisted Director of Project Management in developing transition curriculum from Zumasys to NexusTek

San Clemente, California, Us

Responsibilities as a Project Coordinator included but not limited to:- Provided direction on approximately 15-20 projects at a time, ranging from 4 to 50 hours at various stages of the project lifecycle- Supported project managers on multiple projects ranging from 50 to 2000 hours for a variety of project types- Monitored variances in the scope and budget to proactively mitigate roadblocks or escalate to a project manager if necessary- Facilitated daily scrums with infrastructure, network, and legacy systems engineers- Contributed to the development of internal processes in collaborations with other departments outside PMO

Costa Mesa, California, Us

- Appointed as primary point of contact for more than half of the company’s clients- Reported, prioritized, and assigned support tickets to web developers on a daily basis- Supported CFO and Strategic Director to manage ecommerce site development projects ranging from 150 to 500 hours- Lead a team of web developers and QA resources to execute and deliver web/ecommerce development projects ranging from 40 to 200 hours- Created client-facing documentation for customized backend configurations created from web development projects

Billund, Dk

- Actively engaged with customers to provide a positive store experience- Operated the cash register, restock the shelves on the floor, and organize the stock room according to LEGO standards- Developed and demonstrated creative ways to promote the element of play for LEGO sets released monthly- Conducted monthly LEGO build events for groups of 15-20 children ages between 6-14

- Independently managed operation of the art studio without manager supervision during shift- Managed phone calls and correspondence (e-mail, letters, packages etc.)- Operated POS system and managed inventory of paint, ceramic, and photography supplies- Maintained cleanliness in the ceramics studio and darkroom- Prepared and disposed 3 processing chemicals: Developer, Stop Bath, and Fixer in the darkroom

Jerusalem, Jerusalem, Il

- Transferred client resumes from paper formats into online documents- Sorted and organized documents by customer name, their job title, and location

- Worked directly with the Accounting Manager to reconcile invoices and identify discrepencies- Filed invoices, pay stubs, bank statements, and payroll documents

Bachelor'S Degree, Media Studies

Associate Of Arts (A.A.), English Language And Literature/Letters