Fiona Macfarlane Email & Phone Number

Newcastle Upon Tyne, United Kingdom

• Generate regular and ad-hoc reports to allow the business to manage outstanding work tasks and give informed information.• Regularly review the master data to ensure data quality is maintained and allows management to accurately make business decisions.• Identify data trends and provide workable options for improvement and solution.• Maintain and update HR data for company personnel and for sub-contractors to allow remote time booking.• Look for opportunities to make enhancements to the SAP modules to improve both system and user productivity and deliver cost efficiencies.• Maintain and update the operational master data on SAP, including cost centre structures, schedule planned maintenance, create and run upload files including pre- and post-upload checks, as well as conducting user acceptance testing.• Resolve system errors and investigate user issues, to ensure minimum downtime.• Coach and train colleagues to improve system knowledge and reduce errors and re-work.• Produce process flows and procedural notes to ensure processes are followed, and improve site efficiency.

• Provided technical SAP HR support to the Administration teams. • Provided in-house training to extend the SAP HR knowledge in the Administration team and designed and implemented presentations and guidance notes to improve skill levels. • Implemented many organisational structure changes for the Siemens businesses, working with them to understand their needs, implement improvements, and minimise system impact.• Performed user acceptance testing for system enhancements and worked with external suppliers to ensure the expected results were delivered into the system.• Developed and generated data quality reports from SAP HR and interrogated them to identify inconsistencies to ensure information held was correct and in line with internal audit requirements.• Identified patterns in the SAP Support call log to identify areas of Administrator error/knowledge gaps and designed training courses to improve performance.