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Fiona Maraca Email & Phone Number
Retention Strategy Leader
at
Cotality Australia
1 work email found
@onthehouse.com.au
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Retention Strategy Leader
Location
Greater Brisbane Area, Australia
Company size
Who is Fiona Maraca? Overview
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Quick answer
Fiona Maraca is listed as Retention Strategy Leader at Cotality Australia, a with 114 employees, based in Greater Brisbane Area, Australia. AeroLeads shows a work email signal at onthehouse.com.au and a matched LinkedIn profile for Fiona Maraca.
Fiona Maraca previously worked as Retention Strategy - Customer Success at Corelogic Australia and Head of Customer Success at Aire Software.
Company email context
Email format at Cotality Australia
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{first}.{last}@onthehouse.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Fiona Maraca. Compare company email patterns before reaching out.
Profile bio
About Fiona Maraca
Customer-Focused Retention Leader | Maximizing Client Value and Business GrowthI am a customer-focused leader specialising in retention strategy, working closely with diverse individuals, departments and businesses to deliver quality service and support. My goal is to enhance customer loyalty by aligning our products and services with client needs, offering cost-effective solutions, and empowering them to reach their fullest potential. By leveraging my expertise, I help our staff assist clients to identify opportunities to optimise software and systems, driving value and efficiency within their operations.With over 15 years of experience in business and Real Estate, I employ a client-centric approach to improve retention and increase sales outcomes. My track record of building strong relationships has enabled me to retain key clients, generate revenue, and reduce churn. I’m adept at understanding client pain points and transforming challenging situations into successful, long-term partnerships.My passion for mentorship and staff development complements my leadership style, allowing me to inspire and equip my team with the knowledge, resources, and support needed to excel. I’m committed to fostering a culture of continuous improvement and innovation in client retention.Core Competencies:Retention Strategy & Client RetentionAccount ManagementBusiness & Property ManagementCustomer Service ExcellenceLeadership & Team DevelopmentStakeholder Relationship ManagementSoftware & Systems OptimizationNegotiation & Conflict ResolutionSales Growth & Revenue Generation
Listed skills include Customer Service, Leadership, Team Building, Time Management, and 13 others.
Current workplace
Fiona Maraca's current company
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Cotality Australia
10 roles
Fiona Maraca work experience
A career timeline built from the work history available for this profile.
Retention Strategy - Customer Success
Current
Aug 2023 - Present
Head Of Customer Success
Current
Aire Software
Jan 2020 - Present
Membership And Product Manager
Feb 2019 - Dec 2019
Business Development Manager
Centra Networks
Apr 2018 - Nov 2018
Business Manager ♦ Senior Account Manager ♦ Sales ♦ Revenue Growth ♦ Customer Retention
My success in this role relied on my ability to increase sales and business revenue by creating and executing strategic management plans that focused on generating and promoting new leads. At the same time, I improved customer satisfaction and retention by maximising clients’ experience with products and working closely with disgruntled clients to prevent them from moving on to competitors. Account Management Brand Management Business Management Coaching Customer Retention Leadership Mentoring Recruiting Revenue Growth Sales Service Delivery Training
Apr 2015 - Feb 2018
Software Customer Support Specialist ♦ Technical Support ♦ Sales ♦ Client Liaison
On The House
Providing technical support to clients across all aspects of Gateway Live, a property management software program, involved resolving reconciliation cases and helping clients to locate/rectify errors using the program. I also played a key role in increasing sales and generating revenue by proactively contacting clients to promote products and service offerings, with 1 in 5 calls resulting in a successful sales lead. Best Practice Client Liaison Compliance Customer Service Issue Resolution Process Improvement Revenue Growth Sales Software Support Technical Support
May 2014 - Mar 2015
Senior Property Manager ♦ Customer Service ♦ Leadership ♦ Mentoring ♦ Training
Place Graceville
Overseeing all aspects of the property management department and trust account, involved monitoring and analysing property activity, renewal information and marketing data to provide management and clients with accurate, up-to-date information. I also managed day-to-day business operations and systems, creating and implementing procedures and systems to streamline the delivery of service and support. Business Operations Client Liaison Compliance Customer Service Leadership Mentoring Negotiations Process Improvement Property Management Relationship Management Service Delivery System Management Training
May 2012 - Jul 2013
Property Manager ♦ Customer Service ♦ Client Liaison ♦ Issue Resolution ♦ Training
Professionals Oxley
In addition to managing all aspects of property maintenance, from meeting with prospective tenants and processing applications through to overseeing, conducting and writing property reports, I minimised debts associated with rental arrears and negotiated positive outcomes for both owners and tenants to avoid tribunal action. Application Processing Client Liaison Customer Service Debt Reduction Issue Resolution Negotiations Property Management Relationship Management Reporting Training
May 2009 - May 2012
Personal Assistant
Premium Residential
Jul 2008 - Jan 2009
FAQ
Frequently asked questions about Fiona Maraca
Quick answers generated from the profile data available on this page.
What company does Fiona Maraca work for?
Fiona Maraca works for Cotality Australia.
What is Fiona Maraca's role at Cotality Australia?
Fiona Maraca is listed as Retention Strategy Leader at Cotality Australia.
What is Fiona Maraca's email address?
AeroLeads has found 1 work email signal at @onthehouse.com.au for Fiona Maraca at Cotality Australia.
Where is Fiona Maraca based?
Fiona Maraca is based in Greater Brisbane Area, Australia while working with Cotality Australia.
What companies has Fiona Maraca worked for?
Fiona Maraca has worked for Cotality Australia, Corelogic Australia, Aire Software, The Reiq, and Centra Networks.
How can I contact Fiona Maraca?
You can use AeroLeads to view verified contact signals for Fiona Maraca at Cotality Australia, including work email, phone, and LinkedIn data when available.
What skills is Fiona Maraca known for?
Fiona Maraca is listed with skills including Customer Service, Leadership, Team Building, Time Management, Account Management, Contract Negotiation, Customer Relationship Management, and Customer Retention.
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