• Diary management• Preparing agendas for meetings• Minute taking, circulation and chasing of actions• Dealing with the Directors mail both electronic and paper• Arranging sometimes complex and lengthy travel and accommodation for overseas and UK trips including VISA applications• Handling all the expenses for the Management team• Dealing with Management and Directors phone calls when out of the office and redirecting when appropriate• Editing/sending/tracking of legal contracts• Greeting and looking after the needs of visiting clients• Preparation of paperwork for monthly meetings • Booking travel and hotels for visiting overseas clients• General office management including dealing with IT contracts and land lordI am also responsible for the Human Resources for the company and am currently studying for a CIPD Certificate in Personnel and Development. My HR duties include:• Advertising for current roles • Interviews• Staff holidays/sickness• Training including Health & Safety• Dealing with grievances and disciplinary issues• Issuing of employment contracts

• PA support to the Centre Manager• HR issues including job advertisements, • Timesheets and payroll for over 120 staff• Dealing with customer requests/complaints• Attending meetings/minute taking and distribution

• Diary management• Preparing agendas for meetings• Minute taking, circulation and chasing of actions• Dealing with the Directors mail both electronic and paper• Arranging sometimes complex and lengthy travel and accommodation for overseas and UK trips including VISA applications• Handling all the expenses for the Management team• Dealing with Management and Directors phone calls when out of the office and redirecting when appropriate• Editing/sending/tracking of legal contracts• Greeting and looking after the needs of visiting clients• Preparation of paperwork for monthly meetings • Booking travel and hotels for visiting overseas clients• General office management including dealing with IT contracts and land lord

• Arranging meetings/taking minutes which were highly confidential • Taking/making telephone calls• Dealing with external agencies• Dealing with complaints from members of the public information. • Looked after the day to day needs of the police officers. This included stationary orders, uniform needs, secretarial support, issuing of relevant paperwork, internal/external post, general enquiries, and allocation of work to the Police Community support officers and supporting the officers within the Criminal Investigation Department.I was also a Special Constable for 7 years with TVP which involved working alongside regular Police Officers. I was promoted to Special Sergeant after 3 years and then was in charge of all new Special’s and helped them obtain independent patrol and to complete their probation.