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Experienced Field and Account Sales Manager professional currently working for TCC-D/Creative Activation for 7 years and previously Optus for 19 years. Recent roles I managed a field team of 40+ Merchandisers in SA/NT servicing Coles/Woolworth's/Priceline/CWH. In the role of National Field Sales Manager I had a team of 20 full time/casual Business Development Managers servicing the national Independent Grocery chain for Procter & Gamble Iconic Brands. I continue to service the Independents in the capacity of a National Account Manager servicing Foodland and MSO accounts Romeo's, Cornetts and Metcash State offices in SA, WA & QLD. The key to my success is my ability to build and maintain strong business relationships with external and internal stakeholders; through effective negotiation, influence and communication skills assisted in driving business objectives.Strengths include, ability to maximise sale opportunities and profit through the effective use of marketing, stock management, merchandising and training. My responsibility was to deliver on sales targets through providing leadership, guidance and coaching to front line retail people.Key ExperienceRetail Management - Solid Sales and National/Regional Account Management - Experience with Single and Multi-site Franchisees - Experienced in the Operational working of an Outbound Call CenterProgram Management - Multiple sales programs to achieve KPI’s - Merchandising - Planogram Design - Mystery Shopping - Compliance Auditing - Promotional - Trade Show/ Expo LaunchesTeam Management - PDR & Performance Management - Leadership, Coaching & Mentoring - Skills Auditing - Weekly Meetings & Monthly PresentationsStrategic - State Meetings – Presentation/Facilitation - Training and Motivation across various groups - KPI - Performance Management - Implementation/rollout of new programs/ processes
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National Account ManagerTccdAdelaide, Sa, Au -
National Account ManagerTcc Distributors Jan 2019 - PresentAdelaide, AustraliaManage the Independent Grocery Banner Foodland and MSO's Romeo's, Cornetts and Metcash State Offices in SA, WA & QLD for Iconic leading brands by Procter & Gamble. -
National Field Sales ManagerTcc Distributors Oct 2017 - PresentSydney, AustraliaManage a field team of full-time and casual sales people to service the national Independent Grocery chain. -
Sales ManagerCreative Activation Feb 2014 - PresentSa/NtManage a team of Sales Executives and Retail Sales Representatives who Sell and Merchandise various FMCG leading brands... Pantene, Oral B, Gillette, Venus, Head & Shoulders on behalf of Procter & Gamble in Grocery chains Coles, Woolworths, Independents and Retailers Priceline, CWH Target, BIG W & Kmart. -
Senior Account ManagerOptus Jul 2012 - Apr 2013Adelaide, AustraliaThis position is an extension of previous position, now with a key focus on state and individual team performance.In this capacity, I managed a regular call cycle working closely with stakeholders to grow their business by selling a diverse range of products and services to new and existing customers. This was possible through the facilitation of training and driving incremental sales through various marketing activities and sales incentives. -
Sales ExecutiveOptus May 2001 - May 2012AdelaideProvide operational support to franchise and company operated retail stores through leadership and coaching of front line staff. Build a solid business relationship based on respect, trust and integrity in order to implement and maintain a strong presence and presentation of Optus’ products and services within each outlet. Drive sales performance and profitability in each store through regular visits delivering the businesses objectives identifying areas of focus and drive behaviour to close sales gaps. Other duties include sales compliance, process auditing, store standards, local store marketing, merchandising, business planning, and training to achieve monthly and annual targets. -
Retail Field Sales ExecutiveOptus Nov 1999 - Feb 2000AdelaideCoach and motivate a sales team of 15-30 selling telecommunication products and services door to door.Develop monthly Territory Plans in line with legislation along with resolution reports on all customer complaints to ensure the Quality Assurance Program achieved. Provide regular coaching and training before/after hours to the Field Team and Team Leaders. Manage events calendar and where viable attend promotional events and report on ROI. -
Team Leader / Sales Support Executive Sa/NtOptus May 1994 - May 1999AdelaideVarious Sales/Leadership roles within different Business divisions in Optus during (1994 - 1999 details can be provided upon request)
Fiona Robinson Skills
Fiona Robinson Education Details
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Prides Business CollegeBusiness Administration And Management -
Marden High School
Frequently Asked Questions about Fiona Robinson
What company does Fiona Robinson work for?
Fiona Robinson works for Tccd
What is Fiona Robinson's role at the current company?
Fiona Robinson's current role is National Account Manager.
What is Fiona Robinson's email address?
Fiona Robinson's email address is fi****@****.com.au
What is Fiona Robinson's direct phone number?
Fiona Robinson's direct phone number is +614111*****
What schools did Fiona Robinson attend?
Fiona Robinson attended Prides Business College, Marden High School.
What skills is Fiona Robinson known for?
Fiona Robinson has skills like Telecommunications, Sales Operations, Direct Sales, Solution Selling, Sales, Management, Managed Services, Sales Management, Business Development, Mobile Devices, Sales Process, New Business Development.
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Fiona Robinson
Country Market Director, Ramboll Environment And Health Asia PacificGreater Newcastle Area4environcorp.com, environcorp.com.au, ramboll.com, ramboll.com -
2hotmail.com, rwc.com
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Fiona Robinson
Greater Sydney Area -
Fiona Robinson
Greater Melbourne Area -
1net-a-porter.com
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