Fiona Robson Email & Phone Number

Rochester, Gb

Community Fibre are committed to building the largest and most trusted ultra-fast fibre optic network in London. As the Data and Reporting Lead for a subsidiary of Community Fibre, Community Fibre Infrastructure Partners (CFIP), I am responsible for managing and overseeing the organization's data analytics and reporting activities. Our aim is to deliver a best-in-class network of infrastructure partners enabling a time and cost effective solution to building the network to consumer premises. As… Show more Community Fibre are committed to building the largest and most trusted ultra-fast fibre optic network in London. As the Data and Reporting Lead for a subsidiary of Community Fibre, Community Fibre Infrastructure Partners (CFIP), I am responsible for managing and overseeing the organization's data analytics and reporting activities. Our aim is to deliver a best-in-class network of infrastructure partners enabling a time and cost effective solution to building the network to consumer premises. As a new role within CFIP, I have quickly become critical in ensuring that data is collected, analysed, and transformed into valuable insights that can guide decision-making and improve business operations. My main role includes:• Development and maintenance of data quality management and processes• Collaboration with IT teams to ensure data quality, consistency and security• Creation of a new reporting suite for different functional areas within the business to identify patterns in performance and gather insights for areas of improvement• Fostering a culture of continuous improvement through delivering training for new and existing employees• Key stakeholder in the development of the businesses short term strategies with external contractors Show less

Kings Hill, England, United Kingdom

Trooli is a challenger internet service provider providing unique ultra-fast broadband solutions to rural and less urbanised areas in Kent and across the Southeast of England. I have been given the unique opportunity of being a senior gatekeeper of our data to improve reporting practices across the business. Some of my key achievements to date include:• Subject matter expert for data reporting, insight and ensuring data compliance and integrity across company wide systems• Managing a… Show more Trooli is a challenger internet service provider providing unique ultra-fast broadband solutions to rural and less urbanised areas in Kent and across the Southeast of England. I have been given the unique opportunity of being a senior gatekeeper of our data to improve reporting practices across the business. Some of my key achievements to date include:• Subject matter expert for data reporting, insight and ensuring data compliance and integrity across company wide systems• Managing a team of analysts and administrators to support project deliveries across the business• Overseeing data migration projects including a new Customer Relationship Management platform including the extensive validation of existing customer records to comply with GDPR• Maximising productivity outputs by identifying opportunities within the central operational functions• Leading with both investor and regulator reporting to remain compliant and facilitating a £67m external investment opportunity• Increasing interdepartmental transparency by creating a centralised suite of reporting• Providing onboarding and training support to both new starters within the team as well interdepartmentally • Assisting other teams with development of reporting suites to support their internal processes• Writing and completing test scripts to support new and updating system implementations Show less

Steinhoff UK Retail operations include Bensons for Beds and Harveys Furniture. My primary function is reporting directly to the Head of Retail Financial Services to provide in-depth analysis to support and develop strategies and improve performance of the retail teams in relation to their use of key profit driving financial services (use of consumer credit and insurances).

Working within the Global Compliance Services and Strategy team, I was involved in a project creating and delivering a Global Conduct Risk Manual. Interacting with global key stakeholders to negotiate policy wording and providing feedback to policy SME’s. Assisting with enhancing the processes and supporting technology for Global Policy and Global Standards delivery.

Working as a Performance analyst for one of the UK’s largest insurers. My day to day role included collating and presenting MI analysis of multiple brands performance on Price Comparison Websites. Working with large data sets obtained from a variety of aggregator sources; to present clear and coherent analysis that can be used by a variety of teams including, pricing, underwriting and digital improvement. In addition to this, maintaining the BAU management of our change process with the… Show more Working as a Performance analyst for one of the UK’s largest insurers. My day to day role included collating and presenting MI analysis of multiple brands performance on Price Comparison Websites. Working with large data sets obtained from a variety of aggregator sources; to present clear and coherent analysis that can be used by a variety of teams including, pricing, underwriting and digital improvement. In addition to this, maintaining the BAU management of our change process with the aggregators. This involved maintaining effective risk logs and testing environments to ensure that every change was closely monitored throughout the whole change process. Show less

Part of a small data team controlling the uploading and downloading of files for both the tracing department and for Cabot Financials Credit Reference Bureau reporting. * answering internal and external queries in regards to our bureau reporting * preparation of large data sets for loading work for the tracing department. * monitor our data quality audits with our monthly submissions * provide a monthly analysis report to my head of department

Bachelor'S Degree, Photography

Lead the Design Team for our Final year Publication

Philosophy, A-Level

Activities and Societies: Philosophy, Art and Design, English Language