Fiona Shepherdley Email & Phone Number

Fitzroy, Victoria, Australia

• Providing assertive outreach to people with complex psychosocial needs• Assess the needs of St Vincent’s at home patients and provide support and care co-ordination to people with complex psychosocial needs including people with a combination of addiction, mental health, ABI, intellectual disabilities and forensic histories • Actively participate in the HIP Psychosocial Community teams, St Vincent’s at home teams and the Cottage team, including case discussions, secondary consultations and program development• Maintain accurate case notes, risk assessments, case plans and statistical information including VINAH contacts

Thornbury, Victoria, Australia

• Develop policy, procedures and service delivery processes for a new fee for service program• Oversee all daily operations including referrals, assessments and service agreements, including recruiting and supervising over 10 support staff• Monitor and oversee financial processes including invoicing and budgets• Promoted program to families, internal and external organizational staff• Developed a database to monitor and implement operational component of program

Prahran, Victoria, Australia

• Providing assertive outreach to people with complex psychosocial needs• Assess the needs of ConnectED clients and provide support and case management to people with psychiatric and physical disabilities• Actively participate in the ISCHS and ConnectED teams, program development and meetings

Broadmeadows, Victoria, Australia

• Coordinate and implement Community Development initiatives, Social Support programs for aged people and people with disabilities.• Provide supervision and support to 5 staff directly reporting and up to 20 staff reporting though a Team Leader and supervisory staff.

Broadmeadows, Victoria, Australia

• Prepare comprehensive assessments and care coordination for aged, people with disabilities and their families with the aim of promoting and maintaining client independence

Hawthorn, Victoria, Australia

• Managed a caseload of complex clients with homeless, mental health, drug and alcohol issues

Preston, Victoria, Australia

• Managed Information and Response Team providing initial assessment, brokerage funding, referral for on-going services and health promotion initiatives• Recruited, trained and supervised practitioners and administrative staff• Analysed funding trends and advised on adjustments to brokerage funding frameworks

Preston

• Supported and facilitated the development and operation of the Northern Respite Consortium• Ensured Commonwealth Government accountability and reporting processes were followed and recorded by all consortium members

St. Kilda, Victoria, Australia

• Provided referrals and accessible information to residents in rooming houses in collaboration with other services.• Attended and contributed to local and statewide network meetings in relation to the rooming house sector. • Co-ordinated six recreation groups and managed four open mic events per year. Supervised five casual staff.

South Morang, Victoria, Australia

• Developed program and service initiatives for young people in the City of Whittlesea with internal and external service providers

Epping, Victoria, Australia

• Provided assessments and developed case plans for homeless clients with grief and loss, trauma and addiction issues.

Honiara, Solomon Islands

• Developed a community work project looking into the issue of young people not attending school• Wrote a submission to the U.N. to fund the project • Project report writing including a component of the response to the U.N. convention on the rights of the child

Masters In Applied Science, Innovation And Service Management, Change Management, Masters

This course focused on the development of management skills. Managing change, strategic thinking and problem solving are skills enhanced.

Bachelor Of Social Work With Honours, Social Work, Bachelor

Associate Diploma Of Community Development, Community Development, Associate Diploma