Provide administration and support to the Lifesaving Services team including meetings, events, invoicing, project, programs and telephone supportSupport the membership record management process, maintaining databases, filing systems and records, to ensure information is accurate and available in a timely manner at all timesProvide support for the key communication channels of the department including; call centres, email mailbox, and circular process to ensure the… Show more Provide administration and support to the Lifesaving Services team including meetings, events, invoicing, project, programs and telephone supportSupport the membership record management process, maintaining databases, filing systems and records, to ensure information is accurate and available in a timely manner at all timesProvide support for the key communication channels of the department including; call centres, email mailbox, and circular process to ensure the timely response and dissemination of key information to members with a focus on exceptional customer serviceMaintain a currency of information both web-based and printed, including documents, brochure, website content, online forms and social mediaSupport the coordination of club grants, including providing information, maintaining database, providing information to clubs and facilitating administrative communication between LSV and the Surf Life Saving Foundation for all fundraising activities in VictoriaCollation and dissemination of key reporting information, both internally and externally as appropriate, include statistical, membership, patrol, quality management, grant activities, volunteer insurance claims and end of season reporting.Support the recruitment/onboarding, contract and qualification administration of Paid Lifeguards and volunteers Show less

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• Recruiting, training, scheduling and managing the service delivery of a customer-focused team. • Identify and respond to swimmer needs within the context of the broader program through schedule adjustments to increase class capacity for those most in demand. • Collaborating with other members of the leadership team to create policies and procedures for managing contamination at the pool. • Commended for attention to detail and risk management in creating and implementing a… Show more • Recruiting, training, scheduling and managing the service delivery of a customer-focused team. • Identify and respond to swimmer needs within the context of the broader program through schedule adjustments to increase class capacity for those most in demand. • Collaborating with other members of the leadership team to create policies and procedures for managing contamination at the pool. • Commended for attention to detail and risk management in creating and implementing a COVID-19 SAFE PLAN for a safe return to swimming lessons as per government guidelines.• Management of daily cash flow, ability to run relevant financial reports and work within swim school budget to optimise revenue.• Taking initiative in liaising with external organisations and internal organisations to assist the consumer in achieving their goals and ultimately increase revenue. • Collaboratively building engagement and awareness of the Swim School and broader business through social media (Facebook and Instagram).• Working collaboratively with parents and teachers to overcome conflict to achieve the best outcome for the swimmer Show less

- General administrative duties- Use of HICAPS system and Medicare system- Updating social media (website, google plus and facebook)

*Answering phone calls and emails*Signing up members, both Learn to Swim and Gym/Aquatic memberships.*Taking payments for casual entries *Assisting patrons with any enquiries/issues/feedback

Manager of the centre during selected shifts. Including;- Opening and closing of the centre, performing pool test, setting and packing up.- Checking attendances and booking classes- Liaising between students/teachers and parents- General administrative duties including taking payments, answering phones, answering emails, updating business Facebook page.

Swimming Teacher of all ages within a learn to swim environment

Coached swimmers aged 6-20.All abilities from straight out of learn to swim to national swimmers.Planned, developed and inputted structured program to achieve goals.Planned and executed club race nights. Managed swimming-parent-coach relationships as well as many organisational tasks.Assisted in the start up of a new swimming club.Coached the 2017 Summer Sport Swimming Program at Peninsula Grammar

Swimming Coach of the summer sport swimming program- Opening and closing of the pool area- Coaching multiple sessions a week - Attending inter school swimming meets

Teacher of Swimming and Water Safety from beginner level up to pre squad level. Supervisor Duties included:- checking swimmer attendances- equipment pack up and set up- liaising between teachers, parents and lifeguards

Swimming Teacher of the core learn to swim program.Advanced Strokes Teacher, focusing on teaching butterfly and breaststroke. Assisted in running PB race meets. Stroke Development and Kings Platypus Squad coach, further developing the competitive strokes of junior squad swimmers.Customer service and Supervisor, assessed swimmers to progress through levels, all aspects of customer service including liaising with parent.