Manage applications and for all traffic management consents, both planned and emergency. Liaise with multiple councils in Greater Wellington region to ensure applications are submitted and processed in accordance with council and NZTA regulations.

• Manage a team of engineers including on-call roster, Health & Safety compliance and performance reviews, • Receive co-ordinate and distribute all work orders, ensure all work is carried out effectively and completed in a timely fashion • Manage all customer inquiries. Ensure any issues are resolved in a timely fashion and to the satisfaction of the customer• Manage COGS, invoicing and credit control for Service Department• Quote for service repairs, ensure appropriate parts are ordered and permits obtained• Work in conjunction with Special Projects to ensure resourcing requirements are met• Manage all general administrative and account functions of running an office• Manage projects to ensure all timeframes, outputs and quality are achieved

NZQA Compliance, Immigration ComplianceCo-ordinate moderation process for assessments (internal/external)Academic Reporting to NZQA & completions report for Advisory CommitteeReview existing QMS documentation, Develop QMS for Academic AdminMarketing for International student enrolmentsInternational & Domestic Student enrolments , withdrawals, completionsManage logistics for PSK Public/In-house workshopsAccounts for PSK Business Unit & Public Trust RecordsMarketing collateral for PSK, Domestic & International BU’sFacilities Management

• Manage logistics for courses, both In-house and Public schedules• Reporting of results into the ESIWorld/GWU database• Manage CRM database system (Salesforce).• Manage New Zealand office, administrative and account duties • Respond to all website enquiries concerning New Zealand courses offered• Respond to all queries concerning GWU and PMI CEU’s and PDU credits• Liaise with GWU on completion of Associates and Masters Certificates• Processed RFP tenders

• Manage Church St Campus Customer Services Team under the “one-stop-shop" concept. Student enquiries, support and registry functions• Manage provision of administrative support to onsite Tutors• Facilities management for Church St campus• Manage conference facilities including bookings, catering and invoicing.• Participate in student recruitment as part of the Marketing portfolio

• Advising students of University processes and procedures.• Marketing at High Schools and Coke Expo in relation to student recruitment• Participated in organising student Enrolment/Orientation week; • Managed end of enrolment event for 500 students • Managed Agent/new student queries in relation to study / fees / immigration • Manage marketing collateral including stock and international distribution • Managing payment/receipting of student fees and refunds and agent commission statements and payment.• Manage accounts payable• Prepare and manage Agent contracts • Prepare and send out student transcripts• Manage US Federal loans processes, process loan requests, student entitlements and filing of paperwork with US Education Department • Process insurance queries/payments• Renew existing student visas in collaboration with NZIS