An operation professional highly skilled in customer service , projects management and communication with 6+ years of operations experience. Optimistic to face any challenge. Having good skill in presenting solutions to clients and collaborating with multiple functional teams.
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Project ManagerSequent Lab -
Project ManagerSequent Lab Oct 2021 - Present• Managed a Tier 1 ODM/ Electronics Manufacturing Services transnational project, which was the smartwatch series.• Maintained a regularly updated Gannt chart of projects and coordinated calendars across 4 time zones• Coordinated internal resources and communicated with the team members for the development of the new products.• Managed Certifications and product specifications in accordance with our client's request and industry demands(spanning a global market including US region, EU region, UK region, and LatAm region.)• Surveyed all the costs for this project and reduced the expense, balancing the project goal between the scope, budget, and schedule. -
Client Service & Project Management SpecialistSgs Taiwan Ltd. Sep 2015 - Oct 2021•Managed more than 200 clients and 300+certification projects every year. •Was responsible for lots of notable clients for ISO certification application and impelled the clients to acquire more ISO standards.•Developed strong relationship with clients and contacted channels for the instant information.•Served as Taiwan office contact window for IECQ product and kept in touch with SGS affiliate business partners (SGS Malaysia/SGS Singapore/SGS Thailand/SGS Korea/SGS Japan/SGS China).•Coordinated various functional teams across sales, auditors, and other back office partners to manage clients audit schedule and continue certification life cycle.
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Sales AssistantWondertex International Inc., Taiwan Branch Aug 2014 - Sep 2015•Contacted existing clients (e.g. Walmart, K-mart, Sears , HOMEBASE, ARGOS, Sainsbury's, Sodimac, ASDA, JHC) routinely in assigned territory directly and through extended sales channel to introduce new products.•Negotiated with China supply manufacturer to make sure the products are fit for the specification.•Placed the order to China supply manufacturers and kept track of the production schedule to ensure in-time delivery.
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Sales AssistantTa Cherng Embroidery Co., Ltd Sep 2013 - May 2014•Keyed-in the order list in ERP system and tracked the order can be finished on-time.•Finished the tasks which the sales manager handed over. •Communicated with supply chain teams for order demand.
Fiona Tseng Education Details
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German Language And Culture
Frequently Asked Questions about Fiona Tseng
What company does Fiona Tseng work for?
Fiona Tseng works for Sequent Lab
What is Fiona Tseng's role at the current company?
Fiona Tseng's current role is Project Manager.
What schools did Fiona Tseng attend?
Fiona Tseng attended Soochow University.
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Fiona Tseng
Taipei City, Taiwan -
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