I am a strategic People and Culture Leader for Primark's global quality, sourcing, supply chain, ethical trade & environmental sustainability, store development, central merchandising functions. Supporting and developing teams across 17 countries I have vast experience of leading & developing teams internationally. My role is to own and deliver the people strategy for the People and Culture function, ensuring that it meets the business' strategic and operational goals today and in the future.Key areas of focus are: Talent Acquisition and Retention, Learning and Development, Employee Relations, Colleague Engagement, Strategic Project Management and Communications.

HR Manager - responsible for the UK

Working in this senior HRBP role, I provide a strategic, proactive and dynamic HR service to the leaders of UTL, ensuring that the delivery of UTL’s vision and mission are fully supported.I support Board Directors and the senior leadership team to devise and implement HR strategies and processes that meet their business requirements. I provide the HR team with strong leadership and an escalation point in order to deliver consistently high standards of HR delivery activity including but not limited to; employee relations, L&D, recruitment, HR administration, legal compliance, employee engagement.I am responsible for undertaking wide ranging projects relating to improvement activities such as designing a centralised administration and advisory HR function, business growth and leadership developmentI ensure a robust succession planning and team capability is in place for all account management teams, with plans being delivered to support challenging business growth.

Working within a variety of DHL divisions, I was responsible for managing a number of different HR departments for some of DHL's high profile clients, including Homebase, Debenhams, House of Fraser and Primark. I was responsible for a first class HR and payroll service for several distribution centres, transport networks and support functions. Headcount ranged from 150 - 1600. Key responsibilities included:Recruitment of all management roles up to Operations Director level.Implementation and roll out of talent management / appraisals for all employees. Group and individual coaching of managers to improve their skills, career etc. Strategy design and project manager for the annual Employee Opinion Survey.Managing complex ER matters up to tribunal case management.Due to my success and experience I regularly completed key strategic projects for other DHL clients on an as needs basis.Managing payroll budgets of £5m to £20.5mManagement of challenging union relationships, including CAC processes and union recognition.IOpened a brand new DC in 8 weeks.

Working as a business partner, I was responsible for providing a generalist HR service to the Executive and Management Team based in Northampton and Isleworth assisting them in the achievement of stretching business goals and new business wins.

The purpose of this role was to provide an accurate, consistent and credible consultancy HR service to the Operations function, ensuring the ongoing development of Management Teams in order to achieve Operational Business goals and KPI's across 90 locations in the UK.

I was promoted to the HR Officer role to manage projects for the HR department and to assist in the day-to-day management of the 4 HR Administrators and 7 HR Advisors, who offered generalist HR advice to managers throughout the company. I also assisted in the integration of the HR department, and policies and procedures, when the company merged and became the Big Food Group.I was responsible for the management of very complex or sensitive cases. I managed all Employment Tribunal Applications received by the business.