Management:• Managed a team of over 25 people, including employees in both local and overseas branches.• Cooperated with sales team, production departments and suppliers, to solve emergencies/tough technical issues under budget and time frame.• Managed large projects and consistently followed up with major customers, such as Bunnings Group and The Bathla Group, to provide quality deliverables and determine satisfaction levels. Business Strategy:• Took part in business… Show more Management:• Managed a team of over 25 people, including employees in both local and overseas branches.• Cooperated with sales team, production departments and suppliers, to solve emergencies/tough technical issues under budget and time frame.• Managed large projects and consistently followed up with major customers, such as Bunnings Group and The Bathla Group, to provide quality deliverables and determine satisfaction levels. Business Strategy:• Took part in business development strategy and marketing plan. Adjusted pricing based on market & competitor analysis. Monitored cost trends to assist management in cost reduction and process improvement. System & APP Development:• Optimized company ERP system (Oddo) & website and developed new APPs with help of IT team.Recruitment & Training:• In change of department recruitment, initiated a recruitment program and generated relevant ability assessments to seek talents and maximize their value to the company.• Developed a new training scheme with the assistance of multiple media, including a complete training manual with photos & videos, Q&A sessions and weekly online training, website with latest updates.- Helped company growing in size and achieving $XX million sales target in 2022.- Improved the working efficiency by 20%, optimized working flow and reduced error rate by introducing partial automation and new system functions.- Escalated communication and training efficiency, doubled the size of our team, cultivated several senior estimators & team leaders and provided qualified managers to other departments in 2 years. - Reduced the need for supervision, allowed everyone to work uniformly and increased productivity. Show less

• Associate with client services in Australia, China, UK and US.- Successfully complete RG146 Tier 1 subjects: General Knowledge, Foreign Exchange and Derivatives within 2 weeks. Obtain general idea of financial and economic market.- Be able to multitask effectively and work under high pressure.

• Assisted in marketing planning and copywriting.• Designed posters, brochures and flyers for promoting marketing events (domestic and overseas);• Designed and updated company website & social media platform;- Improved the Visual Identity (VI) of the company which attracted more clients.

• Weekly tutorial sessions with a group of 30-60 students;• Graded student assignments and assessed their progress;• Supervised quizzes and marked students’ papers;• Associated supervisor including suggesting course improvements and providing feedback;- My tutorial session was widely recognized and highly recommended by students and supervisor. - Be nominated as 2019 FEIT Dean’s Award for Outstanding Tutoring

• Project done in collaboration with Transport for NSW (Interchange Design Influences)Conducted market research, figured out the available market, conducted on-site surveys in Sydney train stations, provided improvement suggestions, took charge of a visual representation of the future train station with a couple of innovations and designed all the visuals.• Project done in collaboration with Laing O'Rourke (Dynamic Response of Floors)In charge of designing and conducting a set of… Show more • Project done in collaboration with Transport for NSW (Interchange Design Influences)Conducted market research, figured out the available market, conducted on-site surveys in Sydney train stations, provided improvement suggestions, took charge of a visual representation of the future train station with a couple of innovations and designed all the visuals.• Project done in collaboration with Laing O'Rourke (Dynamic Response of Floors)In charge of designing and conducting a set of on-site experiments, researched relevant theoretical references, consulted academics/specialists for technology support, wrote the final report and delivered the presentation.- Achieved milestones and delivered high-quality reports and presentations in a strict deadline.- Completed two complex projects, got familiar with the whole process of project management, learned different research methodology, became confident of client meeting/presentation and improved time management skills. Show less

• Assisted recruitment in job posting, system maintenance, screen CVs, and organizing interviews;• Prepared on boarding documents and conducted 1st day introduction, and enrollment;• Assisted in preparing various HR Monthly reports and personnel file management;• Organised training, events, and activities.