Fiona Watson Email & Phone Number

• Fifteen years of experience working as part of an interdisciplinary team, providing effective rehabilitation service to clients with disabilities as a Rehabilitation Consultant • Successfully completed a Degree in Disability Studies from Ryerson University, and a Diploma in Physiotherapy/Occupational Therapy Assistant, ABI Certification from Brook University • Acquired Return to work case management expertise with clients in the Rehab settingWrote policies and procedures, and job duties and responsibilities for Rehabilitation Support Workers to adhere toSupervisor for parental visits • Assisted management in interviewing and selecting new employees, overseeing their progress, and ensuring policies and procedures were being adhered to• Extensive knowledge of the various accommodation options for home and residential supports• Strong understanding of Occupational Health and Safety Act, Human Rights Code, Employment Standards Act, Workplace Safety and Insurance Act, and the Accommodation for Ontarians with Disabilities Act and Standards• Highly developed interpersonal skills with exceptional communication skills and the ability to build trusting relationships• Collaborating with various stake holders to develop appropriate plans• Strong case management experience using a client centered approach, active listening, accurate note taking, and adherence to policy and confidentiality regulations• Excellent oral and written communication skills with exceptional problem solving and conflict ability• Demonstrated sensitivity and a high regard for confidentiality working with members of a diverse population including clients and co-workers• Ability to interpret and apply policy and legislation when working with clients to ensure that all procedures, including the Code of Ethics are being adhered to properly• Highly organized with strong multi-tasking and time management skills

Listed skills include Management, Writing, Strategic Communications, Problem Solving, and 11 others.