Retail Assistant
CurrentManage the store during part-time hours, including resource management of volunteer staff; take seriously the responsibility of being the ‘daily face’ of British Heart Foundation, the point of interaction between the store and the customer. Available to help other stores in the area.- Consistently implement shop policies in order to resolve customer dissatisfaction.- Responsible for managing health and safety within the workplace, not only towards staff but also towards customers; trained in CPR.- Supported the business at multiple venues, sharing best practice.- Assist the Shop Manager in administrative tasks, including cashier balancing at the end of the day, logging of Gift Aid donations, ordering of new stock, and IT issues.- Encourage development of a productive team by helping motivate and train colleagues.