Fiona Blood Email & Phone Number

Portfolio management of distressed accounts focusing on the implementation of recovery and forbearance strategies.

Dublin, Leinster, Ireland

Credit Underwriter • Working to ensure all applications are assessed within agreed SLA’s• Working applications through from Underwriting to disbursement, ensuring correct contracts and direct debits are in place prior to draw down of funds.• Comfortable in a fast paced, changing environment• Reporting system issues in a timely manner and escalating as required, ensuring all relevant stakeholders are aware of the implications• Maintain team fraud log and make prompt returns of all confirmed Fraud Cases to external Fraud Agency, CIFAS

County Dublin, Ireland

• Reconciled all portfolios administrated in Dublin• Produced monthly KRI reports for management to review• Support Managers and leadership in partnering with clients, portfolio managers, GS (information/ technology/ middle office/ references data), Compliance, Legal and ORM Internal & External Audit staff to further develop/ enhance processes, procedures and practices that support product and service requirements• Contribute to addressing service issues with custodians• Drafted and maintained a procedures document on Portfolio Administration

Credit underwriter for personal loans- both secured and unsecured- overdrafts and credit card facilities. Reviewing credit applications within agreed SLA's whilst ensuring all policies are adhered to. Proactive engagement with frontline staff in relation to queries that may arise on assessment of an application. Co-ordinator for OPEX/SART and BCM.Responsible for accurate and efficient collection of supporting documentation received for the department. Manage department mailboxes answering any queries in an efficient manner.Co-ordinate monthly meetings and ensure minutes taken are concise and recorded in an efficient manner for sign off and distribution.

Delivering a consistent high level of customer service, with accuracy in all dealings with customers in branch and on the phone. Ensuring agreed time frames were adhered to. Complying with all regulatory requirements, KYC, CJA. Contributing to the banks income, by delivering on agreed sales objectives. Advanced foreign exchange, including mt100's, swifts, letters of credit and forward contracts. Non secured personal lending and secured student lending. As student officer, organised 3rd level student campaign, high level of organisation and forward thinking while working within a budget. Cash services, balancing up to 10 currencies.

Professional Certificate, Anti Money Laundering, Cyber Security & Financial Crime

Certificate, Data Protection

Apa