Fiona Buccelli Email & Phone Number

Act as a strategic partner to identify the organizational and leadership components of a comprehensive and integrated People / Talent Management strategy. Partner with senior leaders and work across key functions of the organization to identify existing best practices, develop strategic solutions, and facilitate operationalizing TurnPoint Services' People strategy.

Blue Bell, Pennsylvania, United States

Partnered with leaders across the business and HR team to develop solutions to attract and engage talent, build capability, and enhance organization effectiveness to drive business outcomes for BrightView. Led the design and execution of a comprehensive and integrated talent management strategy, from recruiting, hiring and onboarding solutions, peer mentorship and ERGs, to professional and leadership development programs, performance management and succession planning processes.

Plymouth Meeting, Pa

Led multiple initiatives to develop talent, drive enterprise learning and change management, to build organization capability, and enhance organization effectiveness.

Greater Philadelphia Area

Partnered with business leaders to design, develop and deliver programs to engage teams and organizations in change initiatives. Developed and facilitated programmatic solutions to build team effectiveness and leadership capabilities.

Greater Philadelphia Area

Served on the Global Operational Excellence (OpX) team to establish comprehensive training and change management solutions in support of food and labor management standard operating procedures for the Aramark enterprise.• Lead the design and development of the comprehensive engagement and training strategy to ensure the adoption of OpX processes and the technology enablers (Kronos, PRIMA Web) across the highly-decentralized global enterprise.• Partner with business leaders to develop programs and training solutions that drive scalable and sustainable change, and enable front line in-unit behavior changes. Design and facilitate ongoing national workshops to activate and educate field leaders in understanding the standards and processes while driving in-unit adoption.

Greater Philadelphia Area

Responsible for developing the training and engagement strategy in support of the implementation of the Food Management Process for the ARAMARK global enterprise. • Developed the first global, enterprise-level training strategy for senior leaders to front line managers and hourly associates across North America, Europe, and Emerging Markets. • Developed the targeted Front Line Associate training platform to train hourly associates. The Front Line Associate Training Series consists of manager-led lessons, job aides, as well as self-paced Standards at Work instructional video series. Field leadership report significant increase in engagement, skill development and process execution of the hourly associate workforce through the Front Line Associate Training Series. • Responsible for the development and onboarding of the Food Management team members. Developed onboarding program, skill building sessions and train-the trainers for newly created role of Operations Support Directors; designed and facilitated quarterly team development sessions.

Nominated to lead the training function for the corporate change initiative that brought together hi-potential cross-functional leaders into action-learning project teams to develop solutions to optimize food and labor costs and accelerate vertical growth for the enterprise. • Assigned to lead and develop the overall engagement, training and implementation approach for two project teams: Workforce Effectiveness and Food Management. • Collaborated with cross-functional teams to assess the needs and develop a comprehensive curriculum strategy designed to engage all levels of the organization in the change initiatives around food and workforce management. • Developed the training strategy, curriculum and facilitated the delivery of implementation tools for senior leadership, HR and operations teams. • Partnered with the International team to support the development of training materials and resources and deployment methodology for the international business units.

Greater Philadelphia Area

Partnered with business leaders to develop strategies and solutions for the Correctional Services business unit with 3,500 employees in a multi-site environment of over 500 correctional facilities. • Managed curriculum development projects, including self-paced, instrucutor-led, on-the-job, and distance learning formats from needs analysis to implementation to on-going program management. Programs include: H.O.M.E. Team training, In2Work™, LEAD New Manager training program, S.T.A.R.S. and Operations 101.• S.T.A.R.S. and Operations 101 was recognized as model for the ARAMARK enterprise as the first comprehensive operations-level training for Front-Line Associates; program contributed to a marked reduction in associate turnover for the line of business. • Led a team of 40 LEAD Field Trainers, field-based leaders certified as On-the-Job trainers. Engaged Field Trainer team in S.T.A.R.S. and OPS 101 program development to foster engagement, ownership and field input. Field Trainer team evolved into line of business change network.• Consulted with business partners and region teams to identify, design, implement and facilitate appropriate organizational, team and individual development options such as: onboarding programs, new manager assimilations, 360º feedback assessments; leadership and region team development sessions.

Greater Philadelphia Area

Managed all operational aspects of Aramark’s Building Leadership Skills (BLS), a corporate Leadership Development residential training program offered 26 weeks of the year throughout the U.S., training more than 1,000 ARAMARK managers annually. • Led team of 30 certified BLS facilitators, including annual certification of BLS facilitators. Planned, coordinated and facilitated the annual Train-the-Trainer program to certify new facilitators. • Managed the curriculum redesign of the BLS program from assessment, to design, to implementation. Streamlined program national calendar and increased program efficiencies.

Greater Boston Area

Responsible for the overall Human Resource administration for a home health care agency. Managed all department functions: employee relations, training, benefits administration, and HRIS system. Led a 5 member HR department in supporting the needs of 600+ employees.Led on-boarding and training program for new-hire employees.

Greater Boston Area

Directed all aspects of staff operations for a residential treatment facility for children with major mental illnesses. Managed a team of 25 Residential Counselors, responsible for supporting individual and family treatment goals.

Master'S Degree, Organizational Development & Leadership

Bachelor'S Degree, Social Work, Magna Cum Laude

Activities and Societies: Social Work National Honor Society