Fiona Carty Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

London, England, United Kingdom

• Responsibility for the efficient running of the front of house and main office of up to 270 staff. • Initiated changes to increase efficiency and productivity throughout offices I returned to regularly. • Directed the transfer of an entire company from one high security building to another over a four month period, creating permits and security documents in order to allow a smooth transition for a staff of approximately 70 people.• Handled all facilities related responsibilities and purchases for large offices in the most cost efficient manner.• Produced an effective timetable for meeting rooms and maintained their upkeep and refreshments.

• Roles include cover (played) Imelda/Bernie/Natalie in The Commitments, west end and Brenda/Valerie and various other roles in The Miami Showband Story, Irish national tour. • Taught and directed young people between the ages of 4 and 21, creating performances for end of year productions.• Lead workshops in schools providing guidance in stage skills. Spotlight CV can be found at: https://www.spotlight.com/7012-3427-9942

London, England, United Kingdom

• Conducted all facilities related purchasing for the company and its associated building sites.• Advised staff on Covid-19 safety guidelines and ensured they were adhered to.• Compiled an attendance log of 60 staff, which allowed the company to observe the government’s guidelines on Covid-19 social distancing within the workplace. • Supported the HR manager by maintaining a recruitment tracker of all candidates and liaised with recruitment agencies in order to arrange interviews.

London, England, United Kingdom

•First point of contact offering administrative support to foundation year students and tutors.• Coordinated the submission of student's work and timetabled the interview process for over 250 prospective students.• Arranged educational and gallery visits for students and staff.

Belfast, Northern Ireland, United Kingdom

• Guided members of the public including large tour groups through the 9 gallery exhibition and brought the history of The Titanic to life through storytelling and fact sharing.• Managed crowd control and oversaw safety checks during the high season (up to 5000 visitors a day) while creating a calm and enjoyable experience for visitors during extremely busy times.• Mitigated and settled customer grievances.

London, England, United Kingdom

• Welcomed audience members and provided excellent customer service in this 2100 capacity venue.• Ensured excellent time management in all posts worked (bar, ticket taking, retail positions) in order to allow for the timely commencement of the performance.• Managed the main bar by cashing up and restocking in a manner that reduced cost and waste.

• Developed and manned all social media sites for the company’s Irish stores which included developing seasonal campaigns and rectifying customer grievances.• Directed and filmed “How to” video content to educate customers on how to use new features on their devices.

• DCU Integrated Training• 9 Month placement within the Company Secretarial department assisting teams with ensuring that client firms' legal obligations under corporate legislation were complied with.

Dublin, County Dublin, Ireland

• Locum position in Beaumont Hospital.• Greeted patients and visitors and directed them throughout the hospital. • Carried out administrative duties to support the smooth running of clinics and the internal post system.• Arranged transport for patients in need of treatment or transfers to other facilities.

Business Studies, Marketing, 2.1

Activities and Societies: DCU Drama, Style Society, Music SocietySponsorship Officer- DCU Drama 2007/2008 DCU Drama, Best Society in DCU.

Ma Musical Theatre, Performing Arts, Distinction

Diploma, Addiction Studies