Oversaw Internal Communications strategy, consulting, and execution. Developed and executed narratives that informed, engaged, and inspired over 1,300+ distributed LiveRampers across the globe.Managed complex and sensitive change communications such as leadership changes, new product and organizational strategies.Led development and strategy of key company narratives, including amplification of customer voices, office and location strategy "return to work" and "future of work" initiatives, building trust and alignment between leadership and employees.Established weekly company-wide newsletter (Life@) to inform and engage the global team, owning content strategy, sourcing and storytelling. Engaged strategic partners to collaborate and contribute, yielding consistent above average open rates.Served as comms counsel on pandemic crisis management team, driving critical communications during the COVID-19 pandemic for employees across the globe. Spearheaded Leadership communications during major global social change and disruption. Drove opportunities for leadership to connect with employees, show support and create stronger bonds, in addition to creating training and education to guide leader-employee conversations.Sourced, engaged key partners, and owned the rollout and content strategy for a new intranet for LiveRamp ("The Ramp"), moving from disparate sources of information to a single source of truth.Steered communication for the organization with resulting increases in communications metrics via annual employee engagement survey for three consecutive years.

Crafted communications strategies and processes for an international organization with a large-scale, hourly workforce. Developed and drove communication strategy for Product teams to support brand priorities and to bring the brand to life for HQ & Field audiences.Managed editorial calendar and weekly internal email newsletter with audience reach of 2,000, resulting in content decisions driven by qualitative metrics, and contributing to internal communications goal of data-driven decisions.Developed content & supported production of Headquarters-wide events, key business meetings & Town Halls.Worked cross-functionally to provide strategy-based input & guidance for Design blog content strategy.Managed development & distribution of weekly Design email with audience reach of 1,700+, yielding above average clickthrough rates.Supported Product & Design’s team initiatives to drive collaboration & inspiration, including managing quarterly HQ spirit week.Managed training of business partners and continued development of key communication platform within Old Navy.Supported communications team with photography needs.

Managed the writing, editing & publishing of internal communications to 1,100+ Old Navy North America stores.Aligned stakeholders to ensure correct, cohesive and concise communication for all Old Navy NA stores.Evaluated, tested, and rolled-out new technologies for internal communications and fleet-wide to all Old Navy NA stores.Guided development of communications to store audiences through the streamlining of workflows within HeadquartersSupported the production of Headquarters-wide events & Town Halls.Notable contributions:- Rolled-out new technologies (e.g. Slack) to internal audiences to increase smart collaboration and communication clarity- Led the piloting, testing, and roll-out of the mobile application of the Zipline publisher for Old Navy stores.- Jointly spearheaded the development, testing, and roll-out of new store communications tool using quantitative and qualitative analysis.- Managed and developed new Communications contractor.

As part of the Field Communications team at Old Navy, I project managed and published daily communications to 1000+ stores in North America, which included ensuring the localization of communications to Mexico & Quebec stores. Additionally, I supported the production of employee conferences and all-hands events.