Fiona Dunn Email and Phone Number
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Fiona is a results-driven Human Resources leader, with a specialty for Learning and Development and Organisational Development and a flair for project management, process re-engineering and getting things delivered. Her experience has been in IT&T, Finance, Government and retail and she has a passion in using her skills within the community to make a difference.Major strengths include:Leadership - Design and deliver award winning leadership programs to address key HIPO and organisational needs Learning and Development- Developed organisational learning framework to deliver on organisational people strategy including capability and technical curricula and vendors to deliver on them - Creating a fully integrated, global, accredited learning initiative to increase business performance and providing the ground work for the business to implement future off-shoring plans utilising online learning, instructor led training, virtual instructor led training, on the job learning (70:20:10) and change management strategy owned by the business - Consulting with the business to identify human performance gaps, developing appropriate solutions with strong adult learning principles, using appropriate methodologies, effective instructional design, delivery of training, embedding processes and benefit analysis.Organisational Development- Developed a talent management program which included graduate programs, leadership programs, succession planning, career pathing linking in with key workforce planning issues - Implemented Human Synergistics’ Organisational Cultural Inventory tool- Facilitated a wide range of sessions including Business Planning, team building, project scoping. Project Management- Manage a portfolio of projects and provide the governance (PMO) to manage the delivery of quality, time and budget and develop appropriate risk management strategies - Project managed large learning and development initiative for 13,000 staff nationally.
Power To Change Australia
View- Website:
- powertochange.org.au
- Employees:
- 27
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Provisional MissionaryPower To Change Australia Sep 2024 - PresentMelbourne, Victoria, AustraliaPower to Change has accepted my application to become a missionary serving with the Church Movements team. I will be continuing my current role for the next 8 or so months while I complete Ministry Partner Development. I'd love to let you know how I'm going - sign up to get my monthly news and prayer letter - http://eepurl.com/iZV7l6
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Expansion Project ManagerPower To Change Australia Jun 2022 - PresentAustralia
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Head Of Learning And DevelopmentWorld Vision International Dec 2020 - Jun 2022
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Director Of Learning And Development World Vision ItWorld Vision International Sep 2018 - Dec 2020Melbourne, Australia
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Gict Learning And Development ManagerWorld Vision International Jun 2015 - Feb 2019AustraliaTo increase capability for World Vision International Global Information Communication and Technology staff.
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Customer Experience Manager – Australia Operations (Secondment)Anz Jul 2014 - Jun 2015Melbourne, AustraliaTo provide capability development to the Australia Operations workforce to increase our customer experience through Customer Service Month initiative. To work across ANZ to minimise the cause of customer complaints and to facilitate appropriate solutions. -
Global Learning Engagement ManagerAnz Oct 2011 - Jun 2014Melbourne, AustraliaTo provide consultancy, systems, processes and support to enable ANZ businesses globally identify the right vendor to meet their needs, to engage with them, monitor the project (deliverables, schedule, cost and risk) and to enable them to become “business as usual” easily.Key achievements Developed systems, processes, tools and templates to enable the ANZ’s learning community to engage with panel providers and trusted vendors to deliver their projects successfully. Manage a Global Learning Shared Services Project Office including engaging vendors, on-boarding projects with effective statements of work, scope, design standards for all types of learning, monitor and review project for scope, quality, time and budget to ensure they meet business needs, portfolio reporting and risk management. Developed strong relationships with key stakeholders from learning, in the business and externally including vendors and potential vendors – including negotiating a $150,000 contract saving from an already discounted rate. Project managed high risk projects where appropriate, such as bank wide new online Tier 2 Accreditation which had the potential to impact the banks licence.
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Learning And Development Manager - ProductAnz Nov 2009 - Oct 2011 Developed a Global Institutional Learning Curriculum (Institutional Academy) for all business units and key job roles and had this enabled in ANZ’s Learning Management System. This included a current state analysis, building relationships with senior managers and working with them to identify learning initiatives that would enable the delivery of their business strategy. Project managed the design, development and implementation of learning initiatives, including e-learning, facilitated training and on the job learning using contemporary learning methodologies. This included a full global accreditation program for Trade Operations (TOTAP) which consisted of online learning, instructor led (face to face and virtually), on the job learning, an accreditation process with a strong change management and communications plan. Designed and developed a full product suit of learning including the Institutional Product Seminar Series (webinars) as a foundation through to off the shelf learning and fully customised advanced product training. Project Gold member – outsourcing learning and development and implementing a new learning management system.
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Organisational Development ConsultingDse Oct 2008 - Nov 2009Various contracting assignments in organisational development, change management, leadership, talent and succession planning, workforce planning, learning and development and project management. Contracted as the Leadership and Learning and Development Manager for DSE, developing standard processes for managing the L&D function.
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Organisational Capability ManagerKmart Australia Limited Mar 2008 - Oct 2008This was a sensational opportunity to set up an organisational capability team in a green-fields site with the decentralisation of the Coles HR function to the brands. Key Accountabilities Formation of 3 teams – Recruitment, Learning and Development and Organisational Development Developing and implementing the policies, systems and processes to support the business for sustainable growth Business planning for the Organisational Capability Group too Provide capability development to enable Kmart to implement its business plan to take the organisation successfully and sustainably into the future.o Develop a strong and innovative Kmart culture.o Attract, develop, retain and engage our people. -
Organisational Development – Management & Leadership ManagerDepartment Of Sustainability And Environment Mar 2007 - Mar 2008Designed a management development framework to enable managers to deliver on their business planConduct eda needs analysis for all levels of managementDeveloped 3 key initiatives for DSE’s Executive (piloted in April), existing managers and new managersDeveloped on ongoing, sustainable management and leadership development framework and evaluation processDeveloped and implement DSE’s Succession Planning and Future Leaders programDeveloped DSE’s workforce planning model and performance management system -
Planning And Performance FacilitatorDepartment Of Sustainability And Environment May 2004 - Mar 2007Facilitated staff learning about the planning and performance framework and its application.Coached and lead the dialogue and thinking processes contributing to the structure of business and projectsImproved DSE’s business performance across the board through developing a focus on project management as a tool for continuous improvement, organisational alignment and better planning and decision-makingDeveloped and implement a change management plan to move DSE sustainably through the project management maturity model including implementing formal training and assessment opportunities.Provided project management advice, guidance and training in the best use of the DSE Project Management End to End framework, systems, project tools and reportingDeveloped and implement an evaluation framework and benefits tracking process
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Marketing Manager – Telstra Consumer & MarketingTelstra May 2001 - Jan 2004Develop and manage cross company marketing campaigns and sensitive sponsorships including those with Alan Jones and John Laws aimed at taking consumers up the technology value chain.Develop a Publicity and Advertising Compliance Policy for all Telstra Business Units and manage the system to facilitate the process.Project Manage the design, development and implementation of the Telstra-wide automated Publicity and Advertising Compliance system.Re-design and update the Telstra Information section of the White Pages with input from all stakeholders.Staff management of four marketing professionals. -
E-Processes Directorate ConsultantTelstra Jun 2000 - May 2001Develop and implement e-processes Directorate Reporting System that provided a monthly report to the Telstra Board and had a drill down facility to the project level through the Project Office.Consult with key stakeholders to develop Key Result Indicators, milestones, measures and timeframes for e-processes initiatives.Implement funding model for the e-processes Directorate.Provide subject matter expertise on customer experience, sales process and people development.
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Paramount Group Manager – Business And Government SalesTelstra Sep 1998 - Jun 2000Reach a 10% target revenue growth (37% growth achieved in 8 months).Develop a customer management and growth strategy to manage 8,000 customers nationally.Recruit, develop and manage a team of National Account Managers.Liaise with alternate channels to market to meet business needs and create customer growth.
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Learning And Development RolesTelstra Jan 1993 - Sep 1998Fiona held a wide variety of Leaning and Development roles at Telstra ranging from Management and Leadership development through to technical training. These includedProject Manager – Project Management Development Initiative March 1997 - Sept 1998Develop 3 levels of project management training programs around relevant training needs and project management competencies. Manage national training team.Assess skills and project results.Identify key projects across the organisation and coached them for success including the set up of Telstra.com Senior National Learning Consultant January 1995 - March 1997Design and develop training materials using Instructional Design methodologies.Facilitate training programs for front-line staff through to senior managers.Facilitator of the CEO’s Leadership Program for prospective leaders in Telstra linked with the Talent Management program.
Fiona Dunn Skills
Fiona Dunn Education Details
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Project Management -
Australian College Of MinistryOrganizational Leadership -
Digital Business Strategy -
Melbourne School Of TheologyDivinity
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E-Business - Strategy, Marketing And People -
Management Development & Change Management -
School Management -
Primary Education
Frequently Asked Questions about Fiona Dunn
What company does Fiona Dunn work for?
Fiona Dunn works for Power To Change Australia
What is Fiona Dunn's role at the current company?
Fiona Dunn's current role is Expansion Project Manager at Power to Change.
What is Fiona Dunn's email address?
Fiona Dunn's email address is fi****@****.com.au
What is Fiona Dunn's direct phone number?
Fiona Dunn's direct phone number is +614087*****
What schools did Fiona Dunn attend?
Fiona Dunn attended Cornell University, Australian College Of Ministry, Mit Sloan Executive Education, Melbourne School Of Theology, Rmit University, University Of Melbourne, University Of Birmingham, Sheffield Hallam University.
What are some of Fiona Dunn's interests?
Fiona Dunn has interest in Children, Education.
What skills is Fiona Dunn known for?
Fiona Dunn has skills like Performance Management, Change Management, Organizational Development, Strategy, Stakeholder Management, Coaching, Project Portfolio Management, Management, Leadership Development, Program Management, Training Delivery, Talent Management.
Who are Fiona Dunn's colleagues?
Fiona Dunn's colleagues are Jonggeu Kim, Carol Devenish, Graham Mcdonald, Rex Campbell, Amanda Cole, Wesley Follent, Stacey Kerr.
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Fiona Dunn
Brisbane, Qld -
2bigpond.net.au, jana.com.au -
FIONA DUNN
Melbourne, Vic -
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